Kilimanjaro International Airport → Arusha (1,450m)
Upon arrival, you will be met at the airport and transferred to your overnight accommodation. Please make sure to advise us or your local Tour Operator directly your flight details as soon as you've booked your flight.
Even though we include the airport transfer on the first day of your itinerary, it can be arranged flexibly. For Kilimanjaro climbs, we recommend that you arrive at least two nights before the start of your climb.
Please make sure to book any required accommodation not included in your Tour directly, or advice us your requirements before you book your Tour so we can include it in your personal offer and itinerary.
Your guide or local Tour Operator staff will meet you at your accommodation for your pre-climb briefing and gear check, usually in the late afternoon or evening prior to the start of your climb. Your Tour Operator will advice the exact time of the briefing once they know your arrival time (as well as the arrival times of any other climbers in your group). If you do not know the time ahead of your trip, please check with your local hotel upon arrival.
Please make sure to arrive latest by mid-afternoon on the day before the start of your climb to leave enough time for your briefing. If you only arrive in the evening or overnight, your Tour Operator will make every effort to arrange the briefing early the next morning for you.
The start of your exciting Kilimanjaro journey begins from your hotel pick-up in Arusha (or Moshi). You will depart early to arrive by Londorosi Gate on the western side of the Kilimanjaro National Park by mid-day.
During the drive, enjoy the green scenery of coffee and banana plantations. Nearer to Londorosi Gate, you’ll find yourself surrounded by pine plantations – sad evidence of the past destruction of the indigenous rainforest which used to engulf the gate until few decades ago.
At the gate, you will be registering with the Kilimanjaro National Park authorities. Expect to linger around for approximately an hour to two while all equipment and supplies get distributed amongst your porters and weighed to ensure fair porter treatment practices.
Once formalities are taken care of, it’s time to head back into the car to drive to the start of your exciting journey at Lemosho Gate.
Short transfer to the start of the climbing track
Londorosi Gate (2,250m) → Lemosho Gate (2,100m)
Once formalities are taken care of, it’s a short drive to Lemosho Gate where your hike begins. During the wet season, the road may be too muddy for the vehicles, so there’s a chance you may walk the last remainder.
In the past, spotting wildlife in this area used to be a possibility with animals such as elephants and buffalo. However, it is no longer the case, and armed rangers are no longer needed.
As you approach Lemosho Gate, you’ll be entering into the montane rainforest zone, and the rich air along with the greenery will be a pleasant greeting!
Lush rainforest alive with monkeys and birds
Lemosho Gate (2,100m) → Mti Mkubwa Camp (2,650m)
After a long day of driving and waiting, you’ve finally arrived and the adventure begins. Today will be a short, but steep, hike to the first camp. It will take you through the lush and green rainforest that sits towards the bottom of Kilimanjaro.
The air is misty and dense, and your surroundings are nothing short of breathtaking. Be on the lookout black-and-white Colobus Monkey troops that frequent the area; you’ll want to snap some photos of the lively bunch.
The trail may begin as muddy, and despite the rainforest technically called a montane forest, it doesn’t diminish the fact that you could be rained on quite suddenly. So be sure to have your rain gear at an arm’s length!
As you arrive at your first camp on the mountain after a short hike, you may be surprised to find your camp fully set up by your porters who work hard, seemingly like invisible ferries to us, to make sure that all we need to do is enjoy our climb.
Mti Mkubwa is also known as the “Big Tree Camp” and you’ll know why immediately. Situated under a big tree, the camp is alive with the sounds of monkeys and birds; many of whom you will hear through the night, and in the early morning.
A long day up and across the vast Shira Plateau
Mti Mkubwa Camp (2,650m) → Shira 2 Camp (3,850m)
Today will be a long and fairly challenging day, climbing up the Shira ridge and crossing the vast Shira Plateau.
As you start your day, the hike begins to take you through the tail-end of the rainforest zone. Looking around, trees become tall grass as you approach the low-alpine moorland zone. It’s a thrilling sensation to cross these two separate climate zones, and you feel like you’re teleporting into a separate part of the world.
The trail begins to gradually steepen as you ascend the Shira ridge to the top of the Shira Plateau – one of the highest plateaus in the world. This part of your journey will be steep and challenging, so breaks are encouraged. Take your time to appreciate the enticing views afar that come with the Lemosho Route.
Once you reach the edge of the Shira Plateau, you will be treated for your hard work with panoramic views of Kibo and the Shira Cathedral. From here, it’s only a short hike down to Shira 1 Camp where you will stop for lunch to rest and refuel.
The second half of the trek will take you across the Shira Plateau which will be more gradual than the morning with a fair amount of flat-ground walking. Watch out for a few specimen of the curious trees, also known as Giant Groundsels, towards the end of your hiking day.
Shira 2 Camp is host to stunning views of the valley, with the Western Breach of Glaciers hanging grandly above. Be aware that the site sits exposed on the plateau and temperatures can reach below freezing at night, so make sure you have your hats, gloves and flashlights ready when the sun sets.
An easy day in wilderness
Shira 2 Camp (3,850m) → Moir Hut Camp (4,200m)
Today will be another fairly easy day that will get you to your next camp before noon. This will leave you enough time to rest, enjoy the wilderness, or go for a walk around camp in the afternoon.
Instead of heading straight from Shira 2 Camp to Moir Hut, you may also have the option today to climb up to the majestic Lava Tower at an altitude of 4,600 meters. Please discuss this option with your guide. If you feel sufficiently strong and the option is available to you – which it usually is in private tours, or if everyone in your group agrees to do so — we highly recommend the detour to Lava Tower due take full advantage of its acclimatization benefits. To learn more about it, please also read the following itinerary steps for Shira 2 Camp to Lava Tower and Lava Tower to Moir Hut (both of which are optional).
Acclimatizing to the thin air at Lava Tower
Moir Hut Camp (4,200m) → Lava Tower (4,600m)
The morning climb brings you to the majestic Lava Tower, an ancient plug that was left by the active-volcanic days. Although the walk is not too steep, it is nonetheless a long and strenuous one due to the high altitude. Your body will begin to notice the decrease in oxygen.
On this part of the journey, the landscape becomes more barren and even the heather disappears, only to be replaced by rocks and lava ridges. At the peak of your journey, you will have climbed 4,600 metres to the Lava Tower, also known as the Shark’s tooth. This covers an altitude distance of approximately 750 metres from Shira 2 Camp.
Your new surroundings at Lava Tower will consist of a high altitude desert, with no vegetation and pools of rocks, scree and dust as far as the eye can see. You’ll need a few warm layers on this part of the journey as it can be prone to cold winds, ice and mist.
Symptoms of altitude sickness are common here, but don’t worry because this is one of the reasons why you have come here: to allow for proper altitude acclimatization.
After a break at Lava Tower to get the full benefit of your efforts and acclimatize to the thin air, you’ll being your descent into the beautiful Barranco valley. The valley was formed by a mudslide 100,000 years ago, and the climb down offers picturesque views of the Barranco Wall (which you will climb tomorrow). The descent into the valley will feel like a step backwards, after having worked hard all day to reach higher altitudes.
It is important to take it easy as you descend as parts of the journey can be a little slippery, with a lot of scree as you make your way down. For much of the journey, the alpine desert will seem to stretch into infinity until you get to the Great Barranco Valley. As you get nearer and nearer to Barranco Camp, the landscape gradually gets greener as you revisit the mystical forest.
Barranco Camp hosts views of Kibo, the Western Breach, and the beginning of the southern glaciers – a well deserved treat after the hard work you’ve done that day.
Into thin air and alpine desert
Barranco Camp (3,900m) → Barafu Camp (4,673m)
This part of the journey is a long one and involves a fair bit of climbing, so get ready to scramble. But as with all the challenging pathways up Kilimanjaro, the effort is rewarded with spectacular views and a lifetime of memories.
You will start your day by scaling the iconic Barranco Wall which is as challenging as it is beautiful. The Barranco Wall is very steep, and a fair bit of scrambling may be necessary. However, despite its famed difficulty, with regular breaks and an easygoing pace, you’ll be triumphant when you see the awe-inspiring views from the top.
Once you reach the highs of the wall, you will be greeted by the heart-melting sight of the Heim Glacier. Take a moment to stop and soak in the beautiful sights around you and the sense of achievement you will feel when you have conquered the wall.
Then it’s back down again as you descend into the narrow Karanga Valley. This windy and cold gully is also lush and green; a nice switch from the previously barren and rocky landscape. After descending through the valley, it’s a small ascend up to the Karanga Camp. At this point, you might have to say goodbye to other climbers who stay here overnight as the path from Barranco to Barfu is sometimes split into two days.
As you make your way up to the Barafu Camp, you’ll notice that the dusty black volcanic rocks and ashes gradually give way to the high alpine desert. Cold winds and icy temperatures are common here and you will definitely want to ensure you have your layers on.
On a clear day, the sunlight casts a golden glow over the summit, as a sombre and beautiful reminder of the journey ahead.
All the way the top (almost)
Barafu Camp (4,673m) → Stella Point (5,756m)
Today is an early start for the moment you’ve been waiting for – your final push to the top of Kibo. One of the benefits of staying overnight at Crater Camp is that you can conquer the top of Kilimanjaro in daylight rather than overnight. However, it will still be an early start just after sunrise, to leave enough time to explore the Crater in the afternoon.
Even though summiting in daylight will feel a lot less frigid than overnight, be sure to pack thick gloves and extra warm gear as the wind will still feel icy even during the day. And make sure to apply extra thick sunscreen and bring your sunglasses as the sun is getting ever more intense the higher you climb. Snacks are encouraged as well to maintain energy throughout the long day.
Once you’ve strapped on your boots, you will head out of Barafu Camp. These small cliffs will cause you to scramble around a bit, but you will soon reach the bottom of your next challenge: the climb to Stella Point. Stella Point rests at the top of Kibo, and to hike up to it will be hard work. A series of switchbacks through volcanic scree will test you. Be sure to find YOUR appropriate momentum, and focus on taking it one step at a time.
The air will become thinner, and altitude sickness may begin to hit you. Each step will take all your focus and energy. Exhausted or euphoric climbers who summited overnight and make their way down as you struggle uphill will test your patience. Your final push to the top may seem endless and time seeming to work against you, but rest assured that it will come to an end. Knowing that you'll be able to enjoy the roof of Africa without the crowds will be your reward for all the hard work.
What satisfaction as you reach Stella Point at the top of Kibo! Congratulations! You’ve already conquered an impressive feat and will receive your climbing certificate for making it to this point. Even though Stella Point is not yet the summit, and the excitement of Uhuru Peak is still waiting for you the next morning, you can already be proud that you’ve climbed Mount Kilimanjaro!
Lunar landscape, glacier and ash pit
Stella Point (5,756m) → Crater Camp (5,739m)
After the euphoric moments at Stella Point, the fun continues as you get to walk to Crater Camp. The morning was hard on your body, and luckily Crater Camp isn't far, situated only 150 meters (510 feet) of descent away. Set in soft sands, the camp is located near the impressive ice walls of the Furtwangler Glacier. The campsite is the highest on Kilimanjaro, located at 5,740 meters (18,800 ft). After replenishing your energy levels over a well-deserved break in the mess tent, the lunar landscape is yours to explore with the Reusch Crater and ash pit located only an hour away. After your accomplished day, what a treat to be able to experience the majestic offerings on the top of Kilimanjaro that so few climbers ever get to see!
Sunrise at the summit
Crater Camp (5,739m) → Uhuru Peak (5,895m)
If climbing all the way to Stella Point wasn’t enough, it's time to scale the very top of Mount Kilimanjaro – Uhuru Peak. You will rise early to reach the summit by sunrise. However, while your body may be aching from the day before, it will be nowhere as challenging because the peak is only 150 meters (510 feet) of ascent away, and won't take more than one or two hours at most.
Dawn is approaching as you push yourself to the highest point of Mt. Kilimanjaro and of Africa – Uhuru Peak. The opportunity to see the new day’s climbers and the sunrise from the summit is a privilege that you won’t soon forget. Take some pictures, pat yourself on the back, hug your companions and enjoy the glistening pink and orange sunrise hues overlooking the ice fields and glaciers. The rolling clouds splash against the noble beauty of Kibo – it’s a sight you won’t soon forget.
Half way down into thicker air
Uhuru Peak (5,895m) → Mweka Camp (3,100m)
Make sure to take lots of photos and soak in the views as you won’t be staying up long at Uhuru Peak. Your guide will make sure to bring you back down to thicker air soon after you’ve reached the peak of your journey. While climbing thus far may have seemed to be the hardest part, you’re day has only just begun.
After making it all the way up to the summit of Uhuru Peak, you will still feel that lingering sense of euphoria that comes with such a magnificent achievement. Now the challenge is to make your way down to Mweka Camp, which sits at 3,100 metres – an an altitude drop of almost 2,800 metres. As you make your way down, you will find that the descent is tough on your knees, which will by now be feeling the impact of your climb up this formidable mountain. To ease the strain on your knees, make good use of your walking poles.
For the initial part of your journey down from Stella Point, you will encounter fields of sand and scree, which can be particularly challenging to navigate your way through. Gaiters are once again essential here, to prevent some of the glacial scree making its way into your boots! There are different ways you can tackle the scree. If you’re feeling particularly adventurous, you can simply slide or ski down the scree slopes, which is a fun and quick way of conquering it! If you’re not comfortable with that, simply walk slowly down the scree, although this will add additional time onto your journey.
Your slope then turns into rocks before you reach Barafu Camp. Rest and eat to regain some energy. However, don’t rest too long. You still have over 3 hours to go. As you descend, you’ll notice that some of the plants and greenery starts to reappear and the surroundings are not as barren as it has been in recent days. You’ll pass by Millennium Camp which is located just above the tree line. Sometimes, you may camp here if the descent further down is just too challenging to handle – discuss this with your guide beforehand to see if it’s possible.
But Mweka Camp is only two hours further, located in the upper part of the rainforest zone, which brings with it a very welcome increase in oxygen and moisture in the air. You will be feeling tired and worn from the journey by the time you reach your camp for the night, but this is normal. Conquering Kilimanjaro is far from easy and you can take solace from the fact that you have completed a challenge that you’ll remember for a lifetime. Finally, you’ll be able to get some well earned rest and relaxation, and celebrate the completion of this important milestone of your journey.
All the way back down through the forest
Mweka Camp (3,100m) → Mweka Gate (1,640m)
The euphoria from yesterday’s achievement will linger today and give you a high that will last for some time to come. Conquering Mount Kilimanjaro is not easy and the challenge associated with climbing it is legendary. Today’s walk is a pleasant one and it will take you through the beautiful greenery of the rainforest as you steadily continue your downward descent. The atmosphere will resemble prehistoric times as you make your way through the 20 foot fern trees in the rainforest. You will venture through the moorlands and the montane rainforest, which bears similarities to the first stop on Kilimanjaro and you will once again greet the different bird species and monkeys that you encountered on your way up. At this point tiredness and bruised knees may drain your enthusiasm little, but you will still feel the pride in your accomplishments. The temperature will be a little warmer and more humid by this point, in contrast to the ice caps and the glaciers experienced over the last few days.
Soon even the jungle will gradually start to fade in favour of dirt tracks and the return of civilisation, which signals your arrival at Mweka Gate – the exit of Mount Kilimanjaro National Park. Once you have reached this point, your journey across Kilimanjaro will have concluded and you will be satisfied in the knowledge that you have reached the summit and finally conquered this tough but beautiful mountain.
Once you arrive at Mweka Gate and you have completed your walk, it will be time to bid farewell to your crew. It is customary to tip your guides, cook and porters for their assistance during your trip before you are transported back to your hotel. Please check the tipping procedure and tipping ranges recommended by your tour company before the start of your climb.
Transfer to your hotel (or airport drop-off)
Mweka Gate (1,640m) → Arusha (1,450m)
After your exciting conclusion at Mweka Gate, you surely can’t wait to get back to your hotel for a well-deserved shower. The scenic drive back to Arusha (or Moshi) takes you through coffee and banana plantations, and is serene as you reflect on your adventure.
Arriving at your hotel, you’ve finished the magical journey, and it’s time to sift through photos, brag to your friends, and reminisce fondly on those life-long memories that you’ve just made.
Arusha (1,450m) → Kilimanjaro International Airport
To conclude your Tour, you will be transferred to the airport for your journey home or to your next destination. Please make sure to advise your guide or Tour Operator locally the time of your departure flight.
If you have also booked a another Tour with us, no worries—we won't let you go yet! Your next Tour starts and replaces this final step in your itinerary . . .
Food & beverages when not on tour and other than specifically stated
Alcoholic beverages, soft drinks, snacks and other energy food & drinks
All personal purchases and expenses, such as for souvenirs, local SIM cards, etc.
Rental gear such as sleeping bags, apparel, gadgets, etc.
Additional accommodation in case of itinerary variation (e.g. due to sickness)
When joining a Kilimanjaro group climb, can I go my own pace?
When joining an open group to climb Kilimanjaro, please note that you will have to adjust your walking speed to that of others, which typically means the pace of the slowest person in your group. It is not uncommon for this to create some frustrations amongst group members. Faster climbers would prefer to go ahead and take less frequent breaks, while the slowest person may feel pressured to walk faster.
When booking a group trek, please expect that you will need to adjust to the pace and needs of the entire group. Furthermore, you will not be able to adjust your itinerary spontaneously (unless needed), such as shorten your climb by a day if you feel that you can go faster. While there will always be a sufficiently high guide to client ratio to assist with early descent if needed, groups will not split up to accommodate the preference of some climbers to walk faster than others.
If you prefer more flexibility during your climb to set your own pace and adjust your itinerary while climbing, please contact us for private climbing packages.
Why should I tip?
In your host country, tipping is commonly expected in the tourism industry by everyone who delivers a service to you. This includes guides, drivers, porters, personal cooks and waiters, hotel staff and other staff. While tipping is not mandatory, we strongly advocate paying recommended tips to ensure a fair total compensation for your service personnel who rely on tips as a substantial component of their income.
In guided Tours, especially if it involves several crew members, tipping can become a substantial additional cost for you. It is never included in Tour prices – no matter whether on Fair Voyage or elsewhere (except for few niche Operators, in which case it is explicitly stated). Please review the tipping recommendations for your Tour so that you understand your recommended total budget.
Of course, if you are not satisfied with the services of your crew, you may choose not to tip. However, please consider that individual crew members may not be in control of your overall service delivery or your initial expectations about their service standards. Lastly, we expect that in most cases your crew will meet or exceed your expectations. Therefore, please make sure to leave a sufficient buffer for recommended tips within your overall budget.
Fair Voyage tipping guidelines for Kilimanjaro climbs
It is customary to tip your crew for their assistance and hard work during your climb. While tipping is not mandatory, we strongly advocate paying recommended tips to ensure a fair total compensation for your crew, especially your porters, who rely on gratuities as a substantial component of their income. Learn more about fair porter treatment.
The total recommended tip depends on the length of your climb, group size, amount of camping and safety equipment included in your climb, and the base wages paid by your Tour Operator. For specific tipping guidelines for your Tour by your local Operator, please see the Tour Operator Information section on the Tour page. If missing or in doubt, please check with us.
In the absence of more specific guidelines by your Operator, we recommend that you budget an additional minimum cost for tipping of between $250-500 per climber. Click here to calculate tips depending on climb length and group size. Please also make sure you bring lots of smaller US dollar notes to make it easier to tip crew members individually.
Local Operator Information
Tour Operator Information
Tipping guidelines for Kilimanjaro and Mt Meru climbs
Your local Operator for this climb recommends tipping of US$40 per climber per day, which means in total:
For 7-day climbs: US$280 per climber
For 8-day climbs: US$320 per climber
For 9-day climbs: US$360 per climber
For 10-day climbs (in combination with Mt Meru): US$400 per climber
For 11-day climbs (in combination with Mt Meru): US$440 per climber
For this Tour, you do not need to worry about the allocation of your tips to each staff member. Your Tour Operator will take care of the tip allocation to make this easier for you whilst ensuring fair treatment of all crew members. Typically, 40% your tip gets distributed to your guides and chef, and 60% to your porters.
What makes this a responsible tour?
We have selected this tour operator/itinerary for you on the basis of:
KPAP Partner For Responsible Travel
What is the porter treatment situation on Mount Kilimanjaro?
There are more than 20,000 porters who work on Mount Kilimanjaro and most of them are not treated fairly. They risk their lives to carry heavy loads for tourists yet often do not even get their due minimum salary of less than US $10 per day. They sometimes only get one meal per day and have inappropriate gear. In extreme cases, porters have been found dead, left behind by their guides when they had accidents or fallen sick. Although KPAP and its Partner companies have been able to achieve significant improvements for their porters and the industry overall, the situation is still far from satisfactory for the majority of porters on Kilimanjaro.
Why does Fair Voyage not offer cheaper Kilimanjaro climbs?
You might have seen cheaper offers elsewhere. Please beware: When adding up all the costs, it is not possible for a tour operator to operate profitably and legally when offering much cheaper prices than you'll find on Fair Voyage. Such operators are not duly licensed and operate illegally, and – most likely – they exploit the porters who carry your gear and supplies. We only promote duly licensed companies that are partners of the Kilimanjaro Porters Assistance Project and adhere to minimum fair porter treatment standards. This is the very reason for our existence – to promote responsible tourism and ethical climbs.
Why is it important for my safety that my porters are treated fairly?
We believe that responsible companies who treat your porters fairly are also more likely to offer you as a client higher quality standards, and that porters who are treated fairly by their companies are also more likely to have your best interests in mind. That means first and foremost not your summit success, but your health and safety.
Amongst others, you rely on your porters for your water and food to be treated properly. In the worst case, you might have to rely on them for a safe descent. Will your porters be able to do a good job if they are hungry, cold and get paid significantly less than their colleagues camping right next to your group?
While there is no guarantee, we believe that booking your climb with a responsible tour operator who treats your porters fairly will be the safer choice for you.
How do I check availability or customize this Tour?
Please submit your request via the "INQUIRE NOW" button on the tour page to send us your request. For any questions, chat with us live or email us at firstname.lastname@example.org.
Depending on your requirements, we will customize your itinerary, recommend the best value-for-money option and check local availabilities. You will usually hear back from us within 24 hours by email.
How do I pay for this Tour?
You will receive all payment details as part of our reservation confirmation. If you wish to proceed and book this Tour, payment of the Deposit (usually 30%) or full Tour price (within 60 days of Tour start) will be required.
You can make the payment by bank transfer or credit card, and it will also be possible for you to pay the balance in installments over time. To keep your transfer fees to a minimum, we recommend you use TransferWise.
For your security and peace of mind, all payments for bookings made to us are protected against default or non-delivery of services by the Swiss Travel Security (STS) traveller deposit insurance.
Can I make changes after booking this Tour?
Changes can be made easily until you've booked and paid for the Tour. Thereafter, while we will do our best to meet your change requirements, please note that any changes will subject to our Change Policy and Cancellation and Refund Policy, and we will need to charge an administrative Change Fee of US$50 to help us process your request. Therefore, we strongly recommend that you review your Tour Inclusions carefully and let us know if you require any changes before you make your booking.
What are the next steps once I've booked my Kilimanjaro climb?
Once you've booked your Kilimanjaro climb, if not sooner, it is important that you take these steps:
1. Take out travel insurance
Travel insurance is mandatory to participate in climbs booked via Fair Voyage (read more here). To protect your financial investment in case of cancellation due to illness or other unforeseen changes, it is best to take out your insurance (that should cover cancellations) as soon as you've booked your Tour. We recommend the travel insurance by World Nomads which has good coverage at affordable prices. You can easily apply for it online within few minutes (get it now).
2. Book your flight
To maximize your chances of finding a convenient & affordable flight, it's best to book your flight as soon as you've booked your climb. Kilimanjaro International Airport is conveniently located within 20-60 minutes drive of most hotels in Moshi and Arusha, which are both commonly used as a base to climb Kilimanjaro. It is best to arrive at least 2 nights before the start of your climb and to depart a day after you finish your climb. If constrained by time, it is also possible – but not recommendable – to arrive on the evening prior to the start of your climb, and to depart on the evening of your last climbing day.
3. Make sure your passport will be valid for 6 months
Visas can be obtained upon arrival at Kilimanjaro International Airport and must be paid for in cash (US$100 for US citizens and US$50 for most other nationals). Tanzania has also just launched an electronic visa service – apply for your visa here. To obtain a visa, your passport must be valid for at least 6 months from the date of your entry to Tanzania.
4. Get a health check & required vaccinations
It is important that you are in good physical health. If you are at increased risk due to age, level of fitness, or health condition, you must get a medical check and confirm with your doctor that strenuous exercise in high altitude is permissible for your condition. Please also check all required & recommended vaccinations and medications for travelling to Tanzania. As some vaccinations may need to be administered over longer periods of time to become effective, it is best to consult your medical expert well in advance of travelling to Tanzania.
5. Fill in the Traveller Details Form
Please fill in the Traveller Details Form for each person in your booking and send it back to us and your local Tour Operator as soon as possible prior to the start of your Tour. This allows your local Operator to prepare your Tour (including your arrival and departure arrangements; as well as any dietary, medical or other requirements they should be a aware of), and to ensure that we have all your details for emergencies.
6. Start to train
It is never too soon to start your training.
The best training you can do to prepare for your Kilimanjaro climb is hiking. Running, swimming and cycling are all very good exercises but what you will be doing on Kilimanjaro is hiking.
You will need to condition your body to walk in ascension, over uneven terrain for long periods.
If you live in an area with hiking trails and mountains, this is a great opportunity to practice. If you live in a city or somewhere flat, taking stairs instead of elevators and targeted muscle exercises are excellent practice.
7. Organize all required gear, documents, medications, etc.
Organizing your gear can be a very time-consuming process. It is best to review our recommended packing list and start thinking about how to organize any missing items as soon as you've booked your climb. Most gear can be rented locally, which is a cost-effective and environmentally friendlier alternative to buying new gear. Please check with us for a full list of items available locally.
8. Be aware of all risks, notably altitude sickness and malaria
It is important that you familiarize yourself with all risks involved with your tour and travels to Tanzania. The biggest risk for Kilimanjaro climbers is altitude sickness. Another risk when travelling to Tanzania is malaria. Please familiarize yourself thoroughly with all the risks involved so that you can take adequate precautions.
9. Carefully read your pre-climb briefing
Please carefully read our pre-climb briefing. Your local Tour Operator may also provide you with their own pre-climb briefing. Please carefully also read their documents. If in doubt about any information, please don't hesitate to contact us.
What gear and other items do I need to climb Kilimanjaro?
You'll need a lot of gear to stay warm, dry and safe during your Kilimanjaro climb. Here's a complete checklist of everything you'll need, including required gear, additional items that we recommend as well as optional items that you may wish to bring. Click here to download our gear & packing list.
Kilimanjaro tour booking confirmation
Print or save electronically.
Print or save electronically.
Additional hotel reservations (if any)
Print or save electronically.
Airport transfer arrangements (if any)
Carry emergency contact number in case of no-show.
Other tavel arrangements (if any, e.g. safari tour)
Print or save electronically.
Must be valid for 6 months.
Store separately from passport and/or electronically.
Required for immigration to Tanzania if travelling from/via a country with risk of yellow fever.
Medical and first aid
Please consult your medical expert. Malaria is a potentially lethal risk that requires preventative measures.
Please consult your medical expert. Travel diarrhea is a common ailment.
Anti-nausea drugs (recommended)
Please consult your medical expert. Nausea is a common AMS symptom.
Pain killers (recommended)
Please consult your medical expert. Headache is a common AMS symptom.
Cold remedies (recommended)
It's easy to catch a cold on the mountain.
Sore throat lozenges (recommended)
It's easy to develop a sore throat on the mountain.
Remineralization tablets (recommended)
To prevent muscle cramps; flavored options may also enhance the taste of your drinking water.
Plasters for random cuts
To keep any wounds clean and prevent infections.
Plasters or Moleskin for blisters
Blisters are a common pain for many Kilimanjaro climbers, especially if you are not used to your hiking boots.
DEET-containing insect repellent (optional)
Not required on Kilimanjaro (no mosquitoes), but recommended before and after your climb in Tanzania.
Permethrin-containing insect spray (optional)
For clothes & other materials because DEET may damage them. Not required on Kilimanjaro, but recommended before and after your climb.
If you are allergic to insect bites.
Prescription medication (if any)
You may want to take photos of all medication leaflets and save electronically for ease of reference.
Anti-bacterial ointment (optional)
Sometimes listed on other packing lists, but not required; can be sourced locally after your climb if required.
Water purification tablets (optional)
Not required if you book your climb through Fair Voyage or with a good operator who provide adequately treated drinking water.
Sometimes listed on other packing lists, but not required. Good operators would have this in their first aid kid for emergencies.
Adhesive tape (optional)
Sometimes listed on other packing lists, but not required. Good operators would have this in their first aid kid for emergencies.
Personal care and sanitation
Highly recommended to improve your sleeping quality as campsites will be noisy (snoring, talking).
1 roll is enough if your tour includes a private toilet tent and your operator provides paper.
Useful also as "storable" toilet paper (leave no trace).
Toothbrush and small toothpaste
High risk of sunburn at increased altitudes.
Lip balm with sun protection
Thick cream (e.g. Vaseline)
To protect your skin against dry air and wind.
One-time expanding towels (optional)
Highly recommendable, especially in combination with an insulated bottle (keeping hot water overnight) for a warm wet towel in the morning.
Anti-odor/Refreshing spray (optional)
Less for your body, more for your hair that may start to smell after few days.
Dry shampoo/baby powder (optional)
Baby powder works wonders to remove grease and oder; commercial dry shampoo rarely is as effective for an entire week.
Other toiletries (optional)
E.g. hairbrush, tweezers, nail file, nailbrush, small mirror, etc.
Paper tissues (optional)
Cloth tissue (recommended)
Tie one to your glove for summit night so you can quickly wipe your nose without exposing your fingers to the cold.
Prescription glasses / contact lenses (if any)
You may also need eye drops if you tend to have dry eyes.
Pee bottle for overnight (optional)
WOMEN ONLY: Panty liners (recommended)
WOMEN ONLY: Sanitary pads or tampons
The strenuous physical activity and high altitude may interfere with your natural cycle.
WOMEN ONLY: FUD (optional)
FUDs have been made known by some female bloggers. We do NOT see the need for them. Listed for completeness only.
Waterproof jacket – 1x
Insulated jacket – 1x
Mid-layer jackets – 2x
Fleece or merino.
Long-sleeved thermal shirts – 2-3x
If merino, 2 is enough (body-odor resistant).
Short-sleeved shirts – 2x
Waterproof pants – 1x
Hiking pants – 2-3x
Mid-layer fleece pants – 1x
Long thermal underwear pants – 2x
Underwear – 3x or more
If merino, 3 is enough (body-odor resistant).
WOMEN ONLY: Sports bra – 2x or more
Thick hiking socks – 2x
You could also use ski socks.
Thin hiking socks – 2x or more
We recommend at least one pair for every 2 days.
Recommended for any season: Against dust when it's dry, against mud when it's wet.
Thermal insoles (recommended)
Recommended for summit night.
Heating badges for toes (optional)
Heating badges tend to be unreliable. We'd rather recommend that you invest in high-quality thermal socks and insoles.
Spare laces (optional)
Flip flops for camp (optional)
Sneakers/comfortable shoes for camp (optional)
Sometimes recommended, though many climbers will find it's too cold and dusty. Handy for shower before/after.
Brimmed hat (sun protection)
Knit hat (warmth)
Balaclava / Windproof ski mask
Highly recommended for summit night; make sure it is windproof which makes a big difference.
Very versatile. If you have, you may want to bring 2.
You'll likely want to hide your hair after a few days. Note even your hats/caps will get dirty (dust!) so you may want to bring a spare head cover.
Warm gloves or mittens
For summit night. We recommend mittens which are more effective than finger-gloves to keep warm.
Mid-layer fleece gloves (recommended)
Recommendable as third layer for summit night, as well as for other cold days and nights.
Recommendable as third layer for summit night, as well as for other cool days and nights.
Heating badges for fingers (optional)
Heating badges tend to be unreliable. We'd rather recommend to invest in high-quality gloves and mittens.
Make sure they are 100% UV blocking and wrap-around for side protection.
Water bladder (camelbak, 2-3l)
Nalgene bottle 1l
Insulated bottle (Thermos) (recommended)
Great for summit night, hot drink in tent & washing with expandable towels.
Zippable plastic bags / stuff sacks (recommended)
Great for extra rain protection, and to keep your gear tidy in your duffel bag.
Small waste bag
To carry your waste during the day (incl. sanitary wet wipes).
Towel, light-weight (optional)
Tour operators cannot assume liability for any items lost or stolen. To prevent theft, it's best to keep your unattended bags securely locked.
You may not need it, but it's easy to carry as it does not weigh a lot.
Safety pins (optional)
You may not need it, but it's easy to carry as it does not weigh a lot.
It's best to rent from a reliable operator, if you don't already have one rated for freezing temperatures.
Sleeping bag liner
Often provided by Operators as part of your package, but not always; please double-check.
Can also be rented locally.
Spare batteries for your head lamp
Batteries drain quickly in the cold. Make sure to keep your batteries in your sleeping bag overnight.
Duffel bag (or big backpack)
Most operators state duffel bag, but will accept backpacks. Please check with your tour operator.
For tipping, visa, rentals, souvenirs and other purchases
Snacks / comfort food (optional)
Nuts are great for high-caloric energy.
You may want to add a travel package to save roaming costs, or obtain a local SIM card upon arrival.
Camera spare battery (optional)
Note that batteries may break or drain quickly in cold temperatures.
Small notebook/Pen and paper (optional)
Solar power charger (optional)
External battery pack (optional)
Solar panels may be more reliable as batteries tend to drain quickly in cold temperatures.
Phone and camera charging cables (optional)
Power adapter (UK style) (optional)
For your travels in Tanzania before/after your climb.
What vaccinations do I need when travelling to Tanzania?
When planning a trip to Tanzania, the following vaccinations are always recommended:
Boosters for tetanus, diphtheria and measles
The World Health Organization additionally recommends the following vaccinations for all travellers worldwide:
In addition, you may need the following:
Yellow fever certificate: Required for immigration if travelling via a country with increased risk of yellow fever (such as Ethiopia or Kenya); not required otherwise.
Typhoid: Usually only recommended for pro-longed stays.
Rabies: Usually only recommended for pro-longed stays in remote areas.
Medical requirements other than vaccinations:
Malaria: There is no vaccination to protect against malaria. However, we strongly recommend that you take preventative anti-malarials when travelling to Tanzania.
Other: Please refer to our packing list for more medications that we recommend for your trip.
Please note that some vaccinations are administered over prolonged time periods to become effective. Therefore, it is important that you consult your medical expert well ahead of your trip.
How can I download a Tour Brochure PDF?
Gear & packing list
Please click here to download our gear & packing list. Many items can also be rented locally from your Tour Operator. If you do not see a price list with available gear for this Tour (or anything you need is missing), please contact us.
Such a wonderful experience! Such a perfect experience. Would highly recommend to anyone wanting to hike Kilimanjaro! I liked everything! The guides, the rest of the crew, the food was amazing and the rest of my hiking group was wonderful!
Solo Traveller, US
1 month ago
Professional, Kind, and Seamless Coordination Fair Voyage coordinated our Kilimanjaro trek and safari, and we had an outstanding experience with them from start to finish. At the proposal stage, they quickly provided us with a proposed itinerary for a safari and Kilimanjaro trek that not only included a list of dates and activities, but also included the names of the safari lodges, little pictures of what we would see, and descriptions of what we would be doing each day, so that we could really imagine how the trip would be. We were considering a few different options for dates, and the order of our...read moreFair Voyage coordinated our Kilimanjaro trek and safari, and we had an outstanding experience with them from start to finish. At the proposal stage, they quickly provided us with a proposed itinerary for a safari and Kilimanjaro trek that not only included a list of dates and activities, but also included the names of the safari lodges, little pictures of what we would see, and descriptions of what we would be doing each day, so that we could really imagine how the trip would be. We were considering a few different options for dates, and the order of our safari and trek, and FV helped us to play around with some of the dates to find the best itinerary to work with our schedule. Once we confirmed our schedule, FV connected us with the local operator and made sure that we received all of the information we needed. Alexandra at FV was very responsive and friendly, and answered all of the random questions that popped up. FV also made the payment process very simple, easy, and stress-free. It is difficult to plan a safari/Kilimanjaro trip, as it seems like there are infinite options and possibilities in terms of local operators. It was really wonderful to be able to rely on FV to help us find the best guides and accommodations, and to know that we were supporting businesses with a commitment to environmental sustainability and ethical treatment of employees. We would highly recommend them to anyone!read less
Couple Traveller, Switzerland
2 months ago
I know the founder personally and she brings so much dedication, commitment and professionalism that it is clear to me that I would book a trip to Kilimanjaro only with Fair Voyage. Keep it up!
3 months ago
A great company to help find responsible tour operators Choosing a Kilimanjaro tour company is no easy task. Fair Voyage was my partner during the entire process. They helped me find a responsible company that fit within my budget. They also helped by providing lots of supplemental info like a packing list, visa info, etc. As a budget solo traveler, I was given 5 star service.
Solo Traveller, US
4 months ago
Great Kili Climb with Responsible Operator Alexandra helped me plan a successful tour and summit of Kilimanjaro. She was patient in walking me through all my options and always responsive despite our time zone difference and the last minute nature of my trip. If you want to make sure you are going with a KPAP operator, Fair Voyage makes it easy. I highly recommend their services.
Solo Traveller, US
4 months ago
Great experience with Fair Voyage! I came across Fair Voyage in my search for an ethical Kilimanjaro climb and they were able to connect me to a fantastic local tour company. They also provided all material necessary for a smooth climb and the experience was incredibly positive. Alex was extremely helpful as well! Definitely recommend you book through Fair Voyage!
Solo Traveller, US
5 months ago
Highly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted to responsible travelling.
5 months ago
Highly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted to responsible travelling.
5 months ago
Amazing Staff & Service! My friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage. When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through...read moreMy friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage. When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through our options (private tour/package options with Zanzibar etc.). Over the course of a few days, we exchanged several emails to narrow down dates/route and other details. I really appreciated their responsiveness and transparency. They were clear about the budget constraints, cost breakdowns and terms & conditions for cancellation policies. The payment experience via Fair Voyage was seamless - we were able to pay online with our US credit cards without any hassle. We also had the option to pay a portion upfront (30% deposit) and the rest later. Although we didn't end up booking Safari/Zanzibar with them, in retrospect I wish we had.Fair Voyage also connected us directly with the local tour operator company (in our case, Pristine Trails) who were equally responsive and very helpful in accommodating for our needs. Before the trip, we received a full detailed itinerary with a breakdown of what to expect each day and the recommended gear list and rental options. Our climb itself was great - thanks to the team of guides and porters who took care of us like family out there. Fair Voyage reached out to us after our climb to congratulate us! They really care about their work and ensuring their customers are happy. All in all, a great experience! You're in safe hands 🙂Asante Sana Fair Voyage!read less
Small Group Traveller, US
5 months ago
Tourism is a great way to learn, stay open minded and support local economies. It needs to be done responsibly and that's what Fair Voyage does.
5 months ago
I love Africa and I know that if I were to go there again for a trip, I would only consult Fair Voyage to ensure that my journey will be awesome, unforgettable and, above all, sustainable. I hope I’ll have another opportunity and that other destinations will be available as well. Keep up the great work!
5 months ago
The best travel agency for Africa I came across offering memorable and unique tours. Guides are local and you can also book a tailor made trips combining Kilimanjaro with safari. 5-Star service with short response times and and insider knowledge and competitive prices!
5 months ago
I would highly recommend Fair Voyage, this is because I was with Alex in my home country and loved the attention she gave to details of the treatment of Mt kenya climb Crew and her concern for environmental conservation. Her platform makes it easy to choose between options which companies to contract when planning for holiday to Africa.
5 months ago
I had a wonderful experience and I very much enjoyed the service provided . . . The guides, porters, cooks, and the rest of the team were great and were instrumental in helping me reach the summit:)
Solo Traveller, Canada
6 months ago
The team was very professional. The daily briefings were informative and detailed. We had all the support we needed for a successful summit. The cook was amazing and catered to our vegetarian needs.
Couple Traveller, US
6 months ago
Better than expected . . . experienced team . . . friendly and knowledgeable . . . felt safe the whole way . . . great equipment . . .
Solo Traveller, US
6 months ago
Having met Alex on a bicycle trip across Africa, I was really inspired by her passion and commitment to provide a platform that allows others to arrange ethical and conscious travel. Fair Voyage is a top notch organisation with an amazing mission, and I look forward to arranging my next trip with them!
6 months ago
Can highly recommend Fair Voyage!! It is one of the best sustainable travel companies out there, specialising in travel to Africa. The team, including, Founder, Alex, has amazing local knowledge and expert tips for the conscious traveller.
7 months ago
Very well organised, great local partnership [translated from German: “Sehr gut organisiert, sehr tolle lokale Partnerschaft”]
Solo Traveller, Germany
9 months ago
Everything was perfect. Great patient guide
Solo Traveller, US
10 months ago
The climb was fantastic, and I made it to the top! Everything you had organized worked out well, thanks so much again.
Solo Traveller, Austria
1 year ago
Very reassuring service. I did not get the first confirmation email, but Alex followed up with a personal email and was helpful during our communications. Very pleased.
Fair Voyage is a travel agency registered in Switzerland. We are a member of the Swiss Travel Association STAR and insured by Swiss Travel Security STS (see our listing at https://star.ch). The company is registered under the full name Fair Voyage GmbH at c/o Impact Hub Zurich Association, Sihlquai 131, 8005 Zurich (see our business registration at https://zefix.ch). Fair Voyage is operating the website FairVoyage.com and related channels. Any references on this site or in this document in correspondence to "Fair Voyage", "FairVoyage.com", "us", "we", "our" or "ours" refer to Fair Voyage GmbH .
Fair Voyage does not organize its own tours or activities but represents tour operators, activity organizers and other service providers (Operators, each an Operator) to promote and facilitate the sale of the tours, activities or services (Tours, each a Tour) that they organize and operate. We operate this online platform at FairVoyage.com and related websites or applications to connect responsible Operators with travellers (our Services), in consideration for which we collect a fee only from Operators (not from travellers).
Any contracts for Tours are to be made directly between you and the Operator. Fair Voyage is not able to influence or control any Operator or Tour. The Operators, not Fair Voyage, are solely responsible for honouring any confirmed bookings and making available any Tours reserved through us.
In addition to our terms and conditions (Terms and Conditions), each Operator may have their own additional requirements or terms and conditions applicable to a Tour (Operator T&C), available in the booking section of the Tour or on reservation or booking request.
By using any information or services provided by Fair Voyage, including the FairVoyage.com or affiliated websites, you agree to be legally bound to the following Terms and Conditions, which shall take effect immediately. If you do not agree to be legally bound by all the following Terms & Conditions, please do not use our information or website or services. In all cases, the person making the booking shall be deemed to have accepted these Terms and Conditions on behalf of all the other person(s) included in their booking.
By reserving a Tour through Fair Voyage, you further accept the applicable Operator T&C of the Operator providing your Tour. If you are an Operator, you also agree to our Terms of Business.
Bookings and payments
All Tours are organized and operated by Operators. They may or may not be available at the time of your booking request. None of the Tours or other information on FairVoyage.com or our other promotional channels constitutes an offer binding to us. Any booking will always be subject to availability.
Reservation or Booking Request If you wish to make a reservation or booking for a Tour, please follow the steps via the "Reserve Now" or "Book Now" button on our website or such other steps as we may provide to you via our chat bot, email, social media, or other channels. When you see the option to "Reserve", this means that you may submit a non-binding reservation request to confirm your Tour price and availability. To do so, no payment details are required (Reservation Request). When you see the option to "Book", this means that you may directly submit a binding booking request which will automatically lead to a confirmed booking, subject to the process outlined below. To do so, payment details are required (Booking Request).
Reservation or Booking Confirmation Once we receive your Reservation Request or Booking Request for a Tour, the Operator will be requested to confirm availability normally within 48 hours (or as soon as possible thereafter in case of weekends or public holidays). You will receive a reservation or booking confirmation by email (Reservation Confirmation or Booking Confirmation) from us on behalf of the Operator (including the Operator's name and contact details), or the reservation or booking will be cancelled automatically if the Operator does not confirm availability within the defined time period. As we may use our automated email and messaging system to deliver your confirmation or other important communications related to your Booking Request, please add email@example.com to your address book to help us get these emails into your inbox.
Payment Schedule The Tour price payment schedule as set out below (Payment Schedule) is the same for all Tours, independent whether initiated by you via a Reservation Request or a Booking Request. The process of when you submit your payment details and when your booking becomes binding for you differs between a Reservation Request and Booking Request as follows: (a) When you submit a Reservation Request and consequently receive a Reservation Confirmation, you will be required to make the payment as per the Payment Schedule usually within 72 hours (unless otherwise stated) if – and only if – you wish to proceed with the booking. We will then email you a Booking Confirmation. If we do not receive your payment within the stipulated timeline, your reservation will be cancelled automatically. (b) When you submit a Booking Request, you agree that we may pre-authorize a charge on your credit card, bank card, bank account or other payment account (each a Payment Account) provided by you up to the amount of the Tour price at the time of your Booking Request. You further agree that we may charge your Payment Account if the Operator confirms availability within 120 hours (5 days) of your Booking Request according to the Payment Schedule.
If the Reservation or Booking Confirmation is more than 60 days from the start of your Tour (local time): A deposit of usually 30% of the Tour price or such other amount as stated specifically for your Tour (Deposit) is required to confirm your booking following a Reservation Confirmation, or is charged at the time of the Booking Confirmation, and
If you do not cancel your booking up to 60 days prior to the start of your Tour (local time): The remaining Tour price balance (total Tour price less Deposit amount paid) is payable 60 days prior to the start of your Tour; or
If the Reservation or Booking Confirmation is within 60 days of the start of your Tour: the full Tour price is required to confirm your booking following a Reservation Confirmation, or is charged at the time of the Booking Confirmation.
In the case of a Booking Request: If an Operator has already pre-confirmed the availability of a Tour, we may charge your Payment Account immediately during checkout at the time of your Booking Request. When we provide you the option to make a payment by bank transfer, we will normally only charge your credit card if we have not received the due amount (1) day prior to the above due dates. Any double charges due to delays in processing times, such as bank holidays, will be refunded.
Please note that Fair Voyage cannot control any fees that may be charged to you by your bank related to our collection or your transfer of payments, and we disclaim all liability in this regard.
Payment Confirmation and Confirmed Bookings Upon receipt of each of the Deposit and remaining Tour price payment, or full Tour price payment, we email you a payment confirmation (Payment Confirmation). Your booking is not confirmed until we have emailed you the Booking Confirmation and applicable first Payment Confirmation. Your booking further remains subject to your compliance with other applicable terms and conditions.
Payments on Arrival For certain add-on services or purchases related to your Tour, you may have the option to pay on arrival . This may include equipment rentals, accommodation upgrades, purchases of food and beverages, or any other Tour upgrades or purchases required or desirable by you to participate in your Tour (Add-On Services, each an Add-On Service). For any such payments, please note that it is your responsibility to ensure that you bring a locally acceptable means of payment to secure your Add-On Service(s). Especially in developing countries and remote regions, please note that cash machines or credit card machines may not always be available, and – even if available – may not work due to machine outages or poor network connectivity. Furthermore, local banks may charge significant fees for cash withdrawal or card payments. We therefore strongly advice that you bring sufficient cash in a locally acceptable currency for all your intended payments locally.
Liability for other individuals in your booking If your booking includes other individuals, you assume all liability also for those individuals. It is your responsibility to ensure that they have read these Terms and Conditions.
Currency Unless specifically stated otherwise, rates on this site are in US dollars, which is usually also the currency for your payment.
Timezone Please note that all dates and times indicated on FairVoyage.com refer to the timezone of the Tour location, unless specified otherwise.
Changes to your booking
If you would like to make changes to your confirmed booking, such as add additional services or items to your Tour, we and your local Tour Operator will do our best to meet your requirements, subject to availability and feasibility. Please inform us at least 14 days prior to your Tour start of any desired changes. An administrative fee of US$50 (Change Fee) will be charged to process each change. For Tour cancellations, please refer to our Cancellations and Refunds Policy. If you would like to cancel only individual services or items that were priced separately (such as transfers, equipment rentals, additional accommodation or accommodation upgrades), we regret that we cannot refund such amounts.
Changes to your itinerary
Your Tour itinerary was written to provide helpful information to you about your destination and activities, and to be representative of most Tours which follow the same itinerary of itinerary steps. Variations are possible at the discretion of your local guide and Tour Operator to deliver the best possible experience to you within the constraints of external, group-specific and your personal circumstances.
If you need to change your itinerary during your Tour (for example as might be required due to sickness, accident or personal emergencies), please note that you will need to pay your local Operator directly and immediately any additional costs incurred, such as for transfers, meals, or accommodation. No refunds can be made for those parts of your Tour that you will no longer be able to participate in.
Late arrivals and luggage delays
When making your travel arrangements, please consider that flights or other transportation to your Tour start location might get delayed. Furthermore, it happens that luggage gets lost or displaced. Any such late arrivals may cause major problems for organized Tours. While your Operator will make best efforts to help in such situations, you will need to pay your local Operator directly & immediately any additional costs incurred, such as for transportation or hiring of equipment. When it is not possible to change your itinerary to accommodate late arrivals, you may not be able to participate in the Tour, and your Tour price will be forfeited. We therefore strongly recommend that you plan to arrive two to three days prior to the start of your Tour, and that you wear or carry in your hand luggage all essential items required for your Tour.
Cancellations and Refunds Policy
Unless stated differently for a Tour, the following terms and conditions apply to cancellations and/or refunds:
All cancellations have to be submitted in written form, by sending an email to firstname.lastname@example.org, stating: a) your Booking Confirmation number, b) first and last name, c) Tour start date, and d) reason for cancellation (collectively, the Cancellation Email).
If your Cancellation Email reaches us more than 60 days prior to the start date, only your Deposit will be forfeited.
If your Cancellation Email reaches us 60-31 days prior to the start date, 50% of the total Tour price will be forfeited. We will refund the refundable balance to your credit card or nominated bank account within a reasonable time period (please allow us at least 10 working days).
If you cancel a Tour within 30 days of the start date, 100% of the Tour price will be forfeited.
The Change Fee applies and will be deducted from any refunds.
Should an Operator cancel a Tour, you are usually entitled to a refund of your Tour price that you have already paid. A second option is to apply those funds to another Tour, all of which is subject to the Operator T&C. In the unlikely event that a Tour Operator cancels a confirmed booking and the cancellation information comes solely from them and not in addition from us, please contact us at email@example.com. Furthermore, in the unlikely event of any disputes between you and your Tour Operator that you cannot resolve directly, please also contact us at firstname.lastname@example.org.
Please note that payment transaction fees such as credit card fees, bank fees and exchange rates may mean any amount refunded is different from the amount originally paid, particularly in instances where a currency exchange is involved. Fair Voyage has no control over any such fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.
It is essential that you and anyone included in your booking be covered by insurance before setting out on holiday. This insurance must cover personal accident, medical expenses, loss of effects, repatriation costs and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience. If you are undertaking a hazardous activity, your insurance must also cover this particular activity. Please ensure that the insurer is aware of the type of Tour to be undertaken.
It is also advisable that you take out a travel cancellation insurance as soon as we have confirmed your booking, to cover your non-refundable costs in case of cancellation or changes to your Tour. Please always read your insurance terms and conditions carefully, to ensure that your particular event will be covered.
Your Operator may require proof of travel insurance before allowing you to participate in their Tour that involve hazardous activities. It is your responsibility to provide the necessary proof of insurance.
Accuracy of information
On FairVoyage.com and our other channels, we aim to publish accurate, up-to-date information regarding Tours and Operators. This information is almost always supplied by the respective Operator. It is bound to change frequently and will not always be updated as quickly as we would like. We therefore cannot guarantee the accuracy of this information. You should make your own independent enquiries with the Operator and other third parties and use your own judgment to assess the accuracy of any information accessed through FairVoyage.com.
Fair Voyage accepts no responsibility for errors, inaccuracies or omissions of any information on our website(s). This also means that we accept no responsibility for any complaints as to any part of your Tour not being as described on FairVoyage.com. However, we will make every effort to correct quickly any errors brought to our attention.
Limitation of liability
The responsibility of Fair Voyage GmbH as well as its employees, agents and representatives is strictly limited. Fair Voyage does not organize its own Tours and as such assumes no liability for any act or omission on the part of the Operator or any other company or individual involved in carrying out the arrangements of the Tour. Fair Voyage is not responsible for the willful or negligent acts and/or omissions of these suppliers or their employees, agents, servants or representatives including, without limitation, their failure to deliver or their partial or inadequate delivery of services.
Fair Voyage does not warrant or represent that any Tour is suitable or fit for your purpose. You should not undertake any of these Tours unless you are medically able and properly trained.
You know that Tours presented herein involve travel to isolated regions; strenuous and potentially hazardous activities (including, but not limited to, any activities in high altitudes, climbing and mountaineering, bicycle riding, or scuba diving); potentially hazardous traffic and means of transportation (including, but not limited to, roads with higher risk of accidents due to irresponsible traffic participants, or small charter planes) and potential exposure to wildlife. Therefore, these Tours may involve a significant amount of personal risk, including by way of example, personal accident, injury, disease, death, loss or damage of property, inconvenience, and discomfort. There may be no or limited access to emergency medical treatment or timely evacuation.
Furthermore, you know that many Tours require special equipment to protect your health and safety. Operators may or may not rent such equipment, which may or may not be suitable. You certify that you are familiar with the specific types of equipment and their requirements to undertake the Tour, and will make your own arrangements to have the necessary suitable equipment available during your Tour.
By submitting a booking request through FairVoyage.com, you agree, warrant and covenant that:
You assume all risks associated with these Tours as well as the effect of weather, traffic, and force majeure;
You will not hold Fair Voyage and its employees, agents or representatives liable for any accident, injury, illness, death, costs, property damage, theft or personal loss; and
You release and discharge Fair Voyage, its representatives, agents and employees, from any and all claims suffered by you as a result of your participation in or traveling to or from any Tours presented on FairVoyage.com or an Operator.
Insofar as Fair Voyage is unable by law or by statute to exclude its liability, then you agree that our liability to you is limited to Fair Voyage providing the Tour (or a similar Tour) again to you.
Please note that it is your responsibility to also read the Operator T&C and all the requirements applicable to your Tour carefully before making your booking and any payments. Should you not be able to locate the Operator T&C on the Tour page or have received them by email, please contact us. If you are not able to participate in a Tour because you do not meet the requirements (including, but not limited to, lack of: travel documents or visa, medical suitability, adequate proof of insurance, certificates or licenses, willingness to sign a liability waiver form), we regret that we cannot refund the Deposit or other full or partial Tour price payment made to us.
Unless explicitly stated otherwise in the Operator T&C, or if no further Operator T&C are explicitly confirmed to apply to your Tour, please note that the following applies to all Tours and Operators:
Accommodation is subject to availability at your time of booking and for your entire group. If not available, Operators may change your accommodation different from the one included in your itinerary or Booking Confirmation.
All price quotations are based on the current rates of park fees, VAT and other government taxes. Should any of these be increased or a new tax introduced (which is outside of our control or the control of any Operator), we regret that such increases will be added on to your final Tour price even if the trip has already been paid for. The final Tour price may thus be higher than the price confirmed in your Booking Confirmation, and you will need to pay the difference in order to participate in your Tour. Therefore, we strongly advice that you confirm with your insurance provider that your travel insurance will cover and protect you against such an unfortunate event.
While your Operator will do their best to deliver a satisfactory Tour experience, ensure your personal safety as well as the safety of your belongings, as well as take necessary precautions in case of emergencies, unfortunate incidents are always a possibility and often beyond your Operator's control. Your Operator and their staff shall not be held liable to you for:
any accident, injury, or illness that may occur to you;
any loss, delay or damage to your luggage, equipment or personal belongings;
any services booked with other service providers during your Tour (such as insurance companies, rescue services, flights, etc.);
any services provided by other service providers which are beyond the Operator’s control, including but not limited to: accommodation service providers, transportation service providers; authorities in charge of managing national parks, conservancies or other separately managed destinations (for example: rescue services and transportation; provision of campsites or other accommodation facilities, picnic sites, toilet facilities; services of park rangers or other personnel employed by such authorities, etc.);
any claims for compensation arising due to loss or damage caused by you to other persons, other person’s property, or property of the Operator during the Tour;
any breach of obligations resulting from causes beyond their reasonable control including fire, natural disaster, civil strife, industrial dispute, strikes of employees, adverse weather conditions, traffic and any other events of force majeure that are outside of their control.
The Operator’s liability is governed by the respective laws of their country of incorporation, and all claims are subject to local jurisdiction in their country of incorporation.
Identity, authority and privacy
When you register an account or request a booking, you must use your real name and contact details. The use of pseudonyms is not permitted on Fair Voyage. If you register a company or other legal entity, you warrant and assure us that you have proper authorization to act in the name of the company or legal entity, respectively.
Fair Voyage will not accept bookings from persons less than 18 years of age. By making a booking request, you warrant and assure Fair Voyage that you are at least 18 years of age.
By the start of your Tour, you may need to provide your Operator a photo ID to ensure that your identity matches the booking identity. Your identity details must match the information that you have provided during your booking on FairVoyage.com. The same applies to any other individuals included in your booking.
Ratings and reviews
We aim to develop an accurate, helpful and reliable profile of the performance of each Operator and Guide overall and for each Tour offered. Therefore, after your Tour, we encourage you to truthfully rate and review your Operator, Guide, and Tour on FairVoyage.com.
Inaccurate or misleading ratings and reviews are strictly prohibited and may result in further legal action.
Communications with Operators
We aim to provide you with outstanding customer service and give you our best independent advice to help you book and prepare for your Tour. At the same time, we also aim to facilitate your direct communication with Operators by providing you with their direct contact details, such as through our direct messaging system which we plan to make available to you. Please feel free to ask Operators questions specific to them or a Tour via the direct messaging system. However, the direct messaging system shall not be used to conclude contracts, transmit payment information, effect booking changes or make cancellations, all of which shall be conducted only via the features or channels specifically provided. Fair Voyage accepts no responsibility for the contents and effect, or lack of effect, of any communications using the direct messaging system. We reserve the right to inspect messages and delete inappropriate content.
You agree to indemnify Fair Voyage if you cause us any loss or damage, be it through your breach of these Terms and Conditions or any other legal obligation by you, or through any content you have written, shared or published on FairVoyage.com.
There is no entitlement to use FairVoyage.com. We withhold the right to delete accounts or information provided by you, including, but not limited to, if we deem you to have violated these Terms and Conditions, and to cease providing services to you at any point in time.
If any provision of these Terms and Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
Contract parties & successors
These Terms and Conditions will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors and assigns.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. The parties submit to the exclusive jurisdiction of the courts of the canton of Zurich, Switzerland.
Fair Voyage reserves the right to update or alter these Terms and Conditions at any time. Any amendment will be included here with immediate effect. You agree to be legally bound by the most up-to-date version available here.
If you have questions in regards to these Terms and Conditions, please contact Fair Voyage at email@example.com.