Travel Insurance | Fair Voyage


Travel Insurance

It is essential that you and anyone included in your booking are covered by insurance before setting out on holiday. Find here frequently asked questions and answers regarding travel insurance. For travel insurance questions specific to your destination and trip, ask your advisor or email

Do I need to take out travel insurance?


In the interest of your physical and financial safety, it is essential and mandatory for all bookings made via Fair Voyage that you and anyone included in your booking be covered by insurance before setting out on holiday.

Please see our Travel Insurance Policy as part of our booking Terms & Conditions.

Which risks should my travel insurance cover?

Your travel insurance must cover:

  • Personal accident, medical expenses, loss of effects, repatriation costs and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience.
    • If you are undertaking a hazardous activity or travel to less accessible areas, your insurance must also cover this particular activity and emergency evacuations for your particular destination(s).
  • Risks of travel cancellations, delays, or quarantines, including all additional or nonrefundable expenses arising from such events.
    • It is advisable and mandatory for all bookings made via Fair Voyage that you take out travel cancellation insurance as soon as your booking is confirmed or you make any payments for your trip (including flights or other payments that you may not be making to us) to cover your nonrefundable costs in case of cancellations or changes to your trip.
    • IMPORTANT: Verify that your insurance policy also covers known risks related to the COVID-19 pandemic.

Always read your insurance terms and conditions carefully, to ensure that your particular event will be covered. If in doubt, verify coverage for the particularities of your trip and possible events with your insurance company.

What happens if I need to cancel my trip due to COVID-19?

If you cannot travel as a result of new legally imposed quarantines, travel restrictions or flight cancellations resulting from COVID-19, and there was no travel insurance available for residents of your country and/or destination that you could have taken out to cover such risks, you will usually have the option to transfer your trip to a later date free of charge (subject to possible cost increase), or get a travel credit for another trip booked with us in future, or a full refund should we no longer be able to operate the trip for you.

These conditions vary depending on all local suppliers involved in operating your trip and are still subject to change. If you would like to proceed with a booking, please contact us and we will advise you the specific conditions applicable for this trip at your time of booking.

If you cannot travel as a result of you or someone traveling with you being tested positive for COVID-19, or due to legally required self-quarantine because you have been in contact with someone who tested positive, such events must be covered by your travel insurance. Our standard Cancellations and Refunds Policy and Travel Insurance Policy apply.

My credit card includes travel insurance. Is it sufficient for my trip?

Insurance included with credit cards is normally not sufficient for trips booked with Fair Voyage, due to limits on the maximum on insured amount, exception of potentially hazardous activities, exclusion of known risks related to the COVID-19 pandemic, and other customary limitations.

What do I do with my travel insurance details?

For your safety, all travelers booked with Fair Voyage must provide a copy of your insurance policy and emergency contact details before starting your trip, and you must carry your insurance details with you at all times during your trip.

Which travel insurance do you recommend?

The best insurance for your trip depends on your country of residence, your destination, and any high risk activities included in your trip (such as high altitude trekking or scuba diving). Furthermore, travel insurance terms and offers have been changing and continue to change frequently since the start of the COVID-19 pandemic. Therefore, it is important that you check insurance terms carefully for your particular circumstances and at your time of booking.

When booking a trip with Fair Voyage, check with your advisor for any recommendations specific for your destination or experience. However, note that travel agencies (including Fair Voyage) are not licensed to give you insurance advice, so it's best you also ask a duly licensed insurance broker in your country of residence to get personal insurance advice.

In general, however, we can recommend the following:

  • For travelers from Switzerland: We recommend you to check Europäische Reiseversicherung and Allianz, both of which offer policies that also cover risks related to COVID-19.
  • For travelers from the USA: We recommend you to check World Nomads as they updated their policies to cover risks related to COVID-19 for US travelers.
  • For travelers globally: Check if World Nomads also covers COVID-19 risk for your country of citizenship or residence. COVID-19 aside, their insurance usually offers comprehensive coverage at good prices.

Other questions?

For any questions, please ask your advisor or email

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