Fair Voyage respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us regarding travel planning services.

1. Data Controller

Fair Voyage AG
c/o Wonderland, Maneggplatz 48, 8041 Zurich, Switzerland
Email: privacy@fairvoyage.com

Fair Voyage acts as the data controller for personal data collected through this website.

2. What Information We Collect

We collect personal data that you voluntarily provide to us, including when you:

• Submit a travel inquiry
• Contact us via email
• Subscribe to our newsletter
• Complete a contact form
• Communicate with us regarding a trip design request

This may include:

• Name
• Email address
• Phone number
• Country of residence
• Travel preferences and trip details
• Passport or other travel document details
• Any other information you voluntarily provide

We also automatically collect certain technical data when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access

3. How We Use Your Information

We use your personal data to:

• Respond to your inquiries
• Design and coordinate your travel planning request
• Communicate with relevant local partner companies (with your consent)
• Send requested information or updates
• Improve our website and services
• Send newsletters if you have opted in

Fair Voyage designs journeys and coordinates planning. Travel services are operated and contracted directly between you and the respective local partner companies.

4. Sharing of Personal Data

We do not sell or rent your personal data.

We may share personal information only:

• With relevant local partner companies, when necessary to coordinate your travel planning request
• With service providers who support website hosting, analytics, or email communication
• Where legally required

Local partner companies operate independently and process personal data under their own privacy policies.

5. Payments

Fair Voyage does not process payments for travel services. Payments are made directly between travelers and the respective local partner companies or their designated payment providers.

We do not store credit card information.

6. Legal Basis for Processing (GDPR)

Where applicable under EU data protection law, we process personal data based on:

• Your consent
• Performance of pre-contractual measures at your request
• Legitimate interest in operating and improving our services
• Legal obligations

You may withdraw consent at any time.

7. Data Retention

We retain personal data for as long as reasonably necessary to operate our business, maintain records of past travel planning requests, and comply with legal obligations.

Personal data may be retained for an extended period unless you request its deletion, subject to applicable legal retention requirements.

You may request deletion of your personal data at any time by contacting privacy@fairvoyage.com. 

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Cookies & Analytics

Our website uses cookies and similar technologies to:

• Improve functionality
• Understand website usage
• Enhance user experience

We may use third-party analytics tools such as Google Analytics. You can control cookies through your browser settings.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise your rights, please contact privacy@fairvoyage.com.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date.

Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact

If you have questions regarding this Privacy Policy, please contact:

privacy@fairvoyage.com

journey@fairvoyage.com

Last updated: 1 February 2026