OUR TOP PICKS FOR YOU IN 2024 – LOVED BY FAIR VOYAGE TRAVELERS
OUR TOP PICKS FOR YOU IN 2024 – LOVED BY FAIR VOYAGE TRAVELERS
Travel With A Soul
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All our itineraries and quotations are fully customizable to suit your requirements. We are happy to prepare a free custom offer and check availabilities for you.
Please send us your travel wishes via our trip inquiry form here: [ GET CUSTOM QUOTE ]. This will be the fastest way to speak to [y]our advisor, check availabilities and get a custom quote for this trip.
We aim to respond to your inquiry within 24 hours and are looking forward to helping you plan your trip!
For technical questions or other wishes, email support@fairvoyage.com.
All quotations are based on double or triple occupancy. If a traveller wishes to stay as single occupancy, a single supplement charge will apply, which varies with the different accommodation categories.
The listed accommodation properties are a sample of those used based on value for money, quality of service and location. If the recommended accommodation options are fully booked, we will reserve accommodation that is of comparable standards to those listed and notify the client.
Supplemental charges apply for all lodge accommodations (standard, luxury, exclusive) on the following dates: Jan 1, Easter weekend and December 24, 25, 26 and 31. The supplement fee varies for the different lodge options and will be added to the price if traveling on any of these dates.
Low season discounts apply for the periods from Nov 1 - Dec 15 and Mar 1 - May 31.
Children ages 15 and under are eligible for a discount.
RESPONSIBLE TRAVEL
ACTIVITIES
ACCOMMODA
DRINKS & MEALS
GUIDING
SAFETY
EQUIPMENT
TRANSFERS & PORTERAGE
FEES & OTHER
All our trips are fully customizable according to your wishes and requirements. Unless requested and specifically stated otherwise, the following items are normally excluded from our standard quotations for this trip:
Here's a typical food menu. We can cater for vegetarian, vegan or other special dietary requirements. Please contact us for a menu according to your requirements.
STANDARD
Breakfast: Toast (with honey, jam and/or butter); French toast; pancakes; sausage; bacon; eggs (scrambled, fried, omelet); cooked vegetables; fruits (oranges, mangos, bananas), cereals; hot cereal; tea; coffee; cocoa; juice.
Lunch (if packed): Cold meat sandwiches; tuna or chicken salad sandwiches; grilled cheese sandwiches; fruits (oranges, mangos, bananas); eggs; French fries/chips; tea; coffee; cocoa; juice.
Lunch (if hot): resembles dinner menu.
Snack: Popcorn; biscuits; nuts; tea.
Dinner: Soups (carrot, cucumber, pumpkin); pasta; rice; vegetables (stewed, boiled, steamed, curried); beef, chicken (roasted, stewed, curried); potatoes (mashed, boiled, fried); corned beef + cabbage; rice; ugali (corn meal porridge); fruits (oranges, watermelons, apples, pineapples, mangos, bananas); tea; coffee; cocoa, juice.
VEGETARIAN SUBSTITUTES/ADDITIONS
Breakfast: Oat or millet porridge; muesli; eggs.
Lunch (if packed): Hard boiled eggs; chickpea cakes; vegetable sandwiches; peanut butter sandwiches.
Hot Lunch/Dinner: Bean and lentil dishes.
VEGAN SUBSTITUTES/ADDITIONS
Breakfast: Oat or millet porridge; muesli; soy milk.
Lunch (if packed): Chickpea cakes; vegetable sandwiches; peanut butter sandwiches.
Hot Lunch/Dinner: Bean and lentil dishes.
Please note that common vegan proteins such as tofu, tempeh or seitan are not available locally.
While food will be plentiful and it is not necessary that you bring your own snacks, you may still want to bring your own comfort food and favorite snacks. If you are vegan, we would also encourage you to bring protein bars to ensure that you are fully satisfied.
Absolutely! We always do our best to meet your change requirements. Changes can be made easily until you've booked and paid for a trip. Thereafter, please note that changes will be subject to our Change Policy and Cancellation and Refund Policy.
For changes that require adjustment payments before traveling, we will need to charge an administrative Change Fee of US$100 to help us cover our administrative costs. Therefore, please review your Itinerary and Price Inclusions carefully and tell us any changes you already know you might need before making your booking and payments.
Once you are fully satisfied with our custom offer and we've confirmed availabilities, you can pay safely by card or bank transfer.
We normally require a deposit of 30% and full payment within 60 days of the start of your trip to confirm your booking (see our Terms & Conditions). Exceptions apply depending on the nature and time of your booking, in which case we will advice you accordingly prior to your payment.
While any mountain can be dangerous to climb, Kilimanjaro is a lot less dangerous than most as the risk of rockfall or falling to death is mostly avoidable. However, climbing Kilimanjaro can be very dangerous due to the risk of altitude sickness which is the main cause of tourist deaths on the mountain. While the risks of altitude sickness can be mitigated to a large extent, they cannot be fully avoided.
If you are in good health, ascend slowly on a safe path under the guidance of one of our experienced and well-trained mountain guides, are honest about your physical condition with your guide and follow his safety instructions, you are not likely to suffer injury or death on your climb. But you must understand that you are always taking a risk when climbing Kilimanjaro.
Our Kilimanjaro summit success rate for climbers on the 8-day Lemosho Route is around 95%.
Once you've booked your Kilimanjaro climb, if not sooner, it is important that you take these steps:
Travel insurance is mandatory to participate in all Kilimanjaro climbs booked with Fair Voyage (read why). To protect your financial investment if you need to cancel your trip due to illness or other unforeseen changes, take out your travel cancellation insurance as soon as you've booked your Tour. Make sure your medical insurance covers emergency evacuations and high altitude trekking up to 6,000 meters. See our insurance recommendations.
To maximize your chances of finding a convenient & affordable flight, it's best to book your flight as soon as you've booked your climb. Kilimanjaro International Airport is conveniently located within 20-60 minutes drive of most hotels in Moshi and Arusha, which are both commonly used as a base to climb Kilimanjaro. It is best to arrive 2 nights before the start of your climb and to depart a day after you finish your climb. If constrained by time, it is also possible – but not recommendable – to arrive on the evening prior to the start of your climb, and to depart on the evening of your last climbing day.
To enter Tanzania, you will need a visa. To obtain a visa, your passport must be valid for at least 6 months from the date of your entry to Tanzania. Check your passport's expiry date. If required, make sure to apply for a new passport well ahead of your trip.
You must have a valid visa to enter Tanzania. To speed up immigration procedures, we recommend you to apply for your visa online, except:
Make sure to apply for your visa well ahead of time as it may take up to three weeks for you to receive it.
It is important that you are in good physical health. If you are at increased risk due to age, level of fitness, or health condition, you must get a medical check and confirm with your doctor that strenuous exercise in high altitude is permissible for your condition.
In addition, make sure to check the latest Tanzania COVID-19 travel regulations as well as required and recommended vaccinations and medications for traveling to Tanzania. In particular, note that the type of malaria in Tanzania may be lethal, so we recommend taking preventative anti-malarials. As some vaccinations may need to be administered over longer periods of time to become effective, it is best to consult your medical expert well in advance of travelling to Tanzania.
Please login to your trip dashboard to share your personal and trip-related details for each person in your booking as soon as possible prior to the start of your trip. This allows us to prepare your trip (including your arrival and departure arrangements; as well as any dietary, medical or other requirements we should be aware of), and to ensure that we have all your details for emergencies.
It is never too soon to start your training.
The best training you can do to prepare for your mount Kilimanjaro climb is hiking. Running, swimming and cycling are all very good exercises but what you will be doing on Kilimanjaro is hiking.
You will need to condition your body to walk in ascension, over uneven terrain for long periods. Ideally, go hiking in the highest mountains in your area to experience the effect of increased altitudes.
If you live in a city or somewhere flat, taking stairs instead of elevators and targeted muscle exercises are excellent practice that can also help you prepare.
Organizing your gear can be a very time-consuming process. It is best to review our recommended packing list and start thinking about how to organize any missing items as soon as you've booked your climb. Most gear can be rented locally in Tanzania (except for cross-over climbs starting in Nairobi), which is a cost-effective and environmentally friendlier alternative to buying new gear. Please check with us for a full list of items available locally.
The biggest risk for Kilimanjaro climbers is altitude sickness. Read our detailed article about the dangers of altitude sickness and how to minimize your risks. Ideally, you experience the effects of increased altitudes above 3,500 meters before climbing Kilimanjaro. However, for most climbers this is not feasible, nor is it required. Even if you have the opportunity to pre-acclimatize, benefits usually only last a few days and disappear by the time you climb Kilimanjaro. So make sure you understand the risks, but don't worry about pre-acclimatizing.
Please carefully read all information provided under the Preparing Your Trip section where we have put together all essential information for you. To know more, check our comprehensive Travel Tips with answers to over 300 frequently asked questions of Kilimanjaro climbers. If in doubt about any information, please don't hesitate to contact us.
Climbing Kilimanjaro is a strenuous and potentially hazardous activity, including risks associated with high altitude. Your guide’s primary responsibility is to ensure that you are safe and healthy during your trek.
A large number of emergency evacuations on Mount Kilimanjaro are attributed to incidents when climbers push themselves too far to summit by all means and therefore are dishonest with their guides about their physical condition.
It is important that you are always honest with your guide about your physical condition and that you inform him if you are unwell. You must follow your guide's instructions at all times, especially when instructed to descend as it will only ever be in the interests of your health and safety.
Always remember—summiting is optional, coming back down safely is mandatory.
Expect that you will not be able to avoid altitude sickness entirely. Even climbers who acclimatize well will experience at least shortness of breath and some other mild symptoms. However, the so-called “3 golden rules of altitude acclimatization” will help you acclimatize naturally in order to reduce the discomforts and risks associated with altitude sickness. The golden rules are:
1) Take your time: It is important to acclimatize slowly. Therefore, take as long as possible to hike between camps to help with acclimatization. Walk slowly, even if you have energy to walk faster. It is typically the climbers who are in excellent physical condition and push hard who later have trouble acclimatizing. Follow your guide’s pace and reduce your walking speed to “pole, pole” (slowly, slowly). Climbing Kilimanjaro is not a speed competition. The slower you walk, the more likely you will reach the summit.
2) Stay hydrated: Drink at least 2-3 liters of water every day, or more if in combination with dehydrating substances such as diamox or caffeine. Try to drink as much as you can especially in the morning and during the day, but stay within reasonable limits of no more than 5 litres per day. Excessive water consumption leads to loss of vital sodium and minerals, which can also be dangerous if not replenished. Depending on your amount of water consumption, supplement adequately with rehydration salts.
3) Walk hike, sleep low: The third rule recommends to sleep at a lower altitude at night than you've climbed to during the day. On some days, your guide may advice you that you have the option to go on an acclimatization hike from your camp to a higher altitude and back. Make use of this option when possible.
Diamox is a drug which reduces the symptoms of altitude sickness or acute mountain sickness (AMS). It has therefore become popular amongst Kilimanjaro climbers and the subject of much heated debate.
It is worth noting that Diamox was developed to prevent AMS in case of rapid forced ascent. This is not the case when you climb Kilimanjaro, where you have the option to take your time and ascend slowly over multiple days in order to acclimatize naturally.
We find that medical practitioners and travellers from countries with a higher tendency to make use of prescription drugs, such as the United States, also tend to towards advocating Diamox for Kilimanjaro climbs, whereas those from countries leaning towards natural preventions and avoiding drugs, such as Switzerland, also tend to have a less favorable view of Diamox.
Some of the most common side effects of Diamox are frequent urination and tingling sensations in your fingers and toes. While this is not problematic per se, it will significantly impact your sleep quality. Poor sleep for multiple days prior to attempting your final summit push may decrease your summit success chance and enjoyment of your summit experience.
Objective statistics are currently not yet available to support a clear recommendation for or against Diamox, both from a safety and summit success both of view. In the absence of such evidence, we recommend that you follow the advice provided by your expert medical practitioner.
When planning a trip to Tanzania, the following vaccinations are always recommended:
The World Health Organization additionally recommends the following vaccinations for all travellers worldwide:
In addition, you may need the following:
Medical requirements other than vaccinations:
Please note that some vaccinations are administered over prolonged time periods to become effective. Therefore, it is important that you consult your medical expert well ahead of your trip.
Most visitors require a visa to travel to Tanzania. This includes travellers coming from the United States and Canada, most European countries, Australia and New Zealand, and parts of Asia. There are some exceptions including nationals from Cyprus or Romania, citizens of Malaysia, Hong Kong and a number of other African nations. Be sure to double check the visa regulations for your country as they are subject to change.
Until recently, the easiest way to get your visa for Tanzania was upon arrival. However, the Tanzanian government has changed the procedure of issuing visas on arrival at Kilimanjaro International Airport with immediate effect.
Travellers who arrive at Kilimanjaro Airport without a visa, need to go through the following extensive process which may take more than two hours to complete:
Therefore, we highly recommend applying online for the Tanzanian e-visa or obtain a visa before arrival at your nearest embassy as of August 2019. E-visa are normally issued within 2 or 3 weeks after application via the e-visa portal.
However, it is important to note that ports of entry or exit for the e-visa are limited. It is possible to arrive through Dar es Salaam, Kilimanjaro and Zanzibar airport with an e-visa. The border crossings Namanga (Arusha-Nairobi) and Tunduma (Tanzania-Zambia) also accept e-visa.
If you arrive through the Tarakea (Amboseli - Rongai Gate) and Isebania border crossing, we recommend obtaining a visa upon arrival. Your e-visa will be accepted too, but the validation process may take much longer as the necessary equipment at these respective ports is not available.
The fee for single entry Tanzania visas is US$100 for US citizens and US$50 for all other nationalities that require a visa. E-visas can be pre-paid by card. The visa on arrival fee needs to be paid in cash (in US dollars).
You need the following documents to enter Tanzania:
When asked, you must also be able to show proof of your roundtrip ticket and possess enough funds to cover all costs during your stay.
We recommend that you arrive in Tanzania two nights before the start of your Kilimanjaro climb. This gives you enough time to acclimatize and recover from your flight. It also allows enough time for your check-in luggage to arrive – delays are unfortunately a common occurrence – and to organize any required rental gear or purchases locally.
If you are on a tight timeline and comfortable with the risk of potentially lost or delayed luggage, it is generally sufficient for you to arrive by early afternoon on the day before your climb. This will allow enough time for your pre-climb briefing and gear check which is usually conducted in the afternoon or evening prior to the start of your climb.
On special arrangement, but not recommendable, it is also possible for you to transfer to the park gate directly from the airport if you only arrive early morning on your first climbing day.
You will usually finish your Kilimanjaro climb by noon, latest early afternoon. The drive to Kilimanjaro airport takes about two hours. On the way, you may need to pick up any luggage stored at your hotel, and you'll likely want to have a quick shower if you've pre-booked a day room to freshen up before your flight. Taking all of the above into consideration, you can usually make it to Kilimanjaro airport on time for an evening flight from about 6pm.
From a safety point of view, however, departing the same day you finish your climb is not recommendable. This is because when you suffer from moderate altitude sickness, you should always get a medical check at the local hospital before continuing your journey, even if your symptoms have improved. If you are scheduled to depart on the same day, you might be tempted to skip such a potentially vital check-up, at the risk of your own safety.
When joining an open group, your tour usually includes one more night of accommodation after your climb. This also gives you the opportunity to celebrate your climb with your group and new friends – a very special occasion that you may not want to miss.
In the interest of your physical and financial safety, it is essential and mandatory for all bookings made via Fair Voyage that you and anyone included in your booking be covered by insurance before setting out on holiday.
Your travel insurance must cover:
Always read your insurance terms and conditions carefully, to ensure that your particular event will be covered. If in doubt, verify coverage for the particularities of your trip and possible events with your insurance company.
Insurance included with credit cards is normally not sufficient for trips booked with Fair Voyage, due to limits on the maximum on insured amount, exception of potentially hazardous activities, exclusion of known risks related to the COVID-19 pandemic, and other customary limitations.
For your safety, all travelers booked with Fair Voyage must provide a copy of your insurance policy and emergency contact details before starting your trip, and you must carry your insurance details with you at all times during your trip.
By booking a Tour with Fair Voyage, you warrant that you have or will immediately take out adequate insurance coverage. Fair Voyage cannot accept any responsibility for financial loss or costs incurred by you that are outside of our control.
Even when you have booked an all-inclusive package tour, there is still a need to bring money for visas, gratuities, souvenirs, drinks, snacks, laundry, meals not covered by your itinerary, equipment rentals and any other expenses.
The US Dollar is widely excepted in Tanzania, and we strongly recommend that you bring enough cash in US dollars for all your intended purchases and payments locally. Please make sure to bring smaller notes, and that notes are not older than 2006 as notes issued before 2006 are not accepted in Tanzania.
ATMs are available in major cities (including Arusha, Moshi, and Zanzibar), though may not always be conveniently located near your hotel. Credit cards are only accepted at larger hotels, stores and restaurants, and may involve high surcharges. Even when credit card machines are available, outages may occur due to limited network connectivity.
It is customary to tip your crew for their assistance and hard work during your climb. While tipping is not mandatory, we strongly advocate paying recommended tips to ensure a fair total compensation for your crew, especially your porters, who rely on gratuities as a substantial component of their income.
The total recommended tip can be a substantial amount and varies depending on the length of your climb, group size, amount of camping and safety equipment included in your climb, and the base wages paid by your Tour Operator. If you do not find specific tipping guidelines on this page or if in doubt, please check with us.
The recommended tipping per crew member per day (USD) is:
● Lead Guide: $20
● Assistant Guide: $15
● Chef: $15
● Porters: $8
For Kilimanjaro climbs, you can expect to have 1 Lead Guide and 1 Assistant Guide for every 4 climbers, 1 chef for the group, and an average of 4 porters per climber.
On that basis, the recommended tipping per climber depending on the duration of your climb and your group size can be calculated as follows:
For example, on a 7-day trek with 3 climbers, the minimum tipping recommendation is ca. US$ 340 per climber.
Please note that this is calculated for standard climbs based on an average of 4 porters per climber. Climbs with more equipment (e.g. toilet tent) require more porters, and therefore will have a higher tipping recommendation.
To ensure fair and transparent tipping for each crew member, we'll have a tipping ceremony at our office in Moshi following your descent from the mountain. We provide envelopes and the names of all of the crew. Please divide your tips up into the envelopes and hand them directly to each crew member (porters, cook, assistant guide(s) and lead guide(s). On group tours, we encourage our climbers to speak to each other during the trek and agree how to divide the tipping amongst each of you.
Please note that prices are indicative and may be subject to change. We are happy to confirm prices upon request.
Item | Price (per item per trek) |
---|---|
Thermal top | $10 |
Thermal underwear | $10 |
Thermal T-shirt | $5 |
Fleece jacket | $7 |
Heavy fleece jacket | $10 |
Fleece trousers | $10 |
Down jacket | $15 |
Wind/waterproof trousers | $10 |
Summit pants (ski pants) | $20 |
Waterproof jacket | $10 |
Poncho | $15 |
Gaiters | $10 |
Gloves | $10 |
Glove liners | $5 |
Scarf | $5 |
Warm hat | $5 |
Balaclava | $10 |
Walking poles (pair) (various brands) | $10 |
Sleeping bag (Mountain Hardware Lamina™ Z Bonfire -30°F / -34°C) | $50 |
Head torch | $10 |
Water bottle | $5 |
Hiking boots | $25 |
Socks (pair) | $3 |
Sunglasses | $10 |
Day pack | $20 |
Rucksack | $35 |
Pillow | $3 |
Camping bed | $30 |
Sleeping bags can be rented and paid for locally. The price is currently US$50 per sleeping bag per climb. Prices might be subject to change – please confirm with us if you'd like to be sure. Please take into consideration that the weight of rental equipment counts towards your bag weight limit, and kindly note the specifications below:
Brand: Mountain Hardwear
Model: Lamina™ Z Bonfire -30°F / -34°C Sleeping Bag
Weight: 5 lb 14.5 oz / 2680 g
Details:
You'll need a lot of gear to stay warm, dry and safe during your Kilimanjaro climb. Here's a complete checklist of everything you'll need (download PDF), including required gear, additional items that we recommend as well as optional items that you may wish to bring.
Many items can normally also be rented locally in Tanzania (except for cross-over tours starting in Kenya). If you do not see a price list with available gear for your Tour (or anything you need is missing), please check with us before booking your climb.
✔︎ | Item | Comments |
---|---|---|
Kilimanjaro tour booking confirmation | Print or save electronically. | |
Flight ticket(s) | Print or save electronically. | |
Additional hotel reservations (if any) | Print or save electronically. | |
Airport transfer arrangements (if any) | Carry emergency contact number in case of no-show. | |
Other tavel arrangements (if any, e.g. safari tour) | Print or save electronically. | |
Passport | Must be valid for 6 months. | |
Passport photocopy | Store separately from passport and/or electronically. | |
Medical & travel insurance details | Print or save electronically. | |
Yellow fever vaccination certificate (if applicable) | Required for immigration to Tanzania if travelling from/via a country with risk of yellow fever. |
✔︎ | Item | Comments |
---|---|---|
Anti-malarial medication | Please consult your medical expert. Malaria is a potentially lethal risk that requires preventative measures. | |
Anti-diarrhea drugs | Please consult your medical expert. Travel diarrhea is a common ailment. | |
Anti-nausea drugs (recommended) | Please consult your medical expert. Nausea is a common AMS symptom. | |
Pain killers (recommended) | Please consult your medical expert. Headache is a common AMS symptom. | |
Cold remedies (recommended) | It's easy to catch a cold on the mountain. | |
Sore throat lozenges (recommended) | It's easy to develop a sore throat on the mountain. | |
Electrolytes / Remineralization tablets (recommended) | To replenish lost electrolytes due to strenuous physical activity and high water consumption. | |
Plasters for random cuts | To keep any wounds clean and prevent infections. | |
Plasters or Moleskin for blisters | Blisters are a common pain for many Kilimanjaro climbers, especially if you are not used to your hiking boots. | |
DEET-containing insect repellent (optional) | Not required on Kilimanjaro (no mosquitoes), but recommended before and after your climb in Tanzania. | |
Permethrin-containing insect spray (optional) | For clothes & other materials because DEET may damage them. Not required on Kilimanjaro, but recommended before and after your climb. | |
Antihistamines (optional) | If you are allergic to insect bites. | |
Prescription medication (if any) | You may want to take photos of all medication leaflets and save electronically for ease of reference. | |
Anti-bacterial ointment (optional) | Sometimes listed on other packing lists, but not required; can be sourced locally after your climb if required. | |
Water purification tablets (optional) | Not required if you book your climb through Fair Voyage or with a good operator who provide adequately treated drinking water. | |
Gauze (optional) | Sometimes listed on other packing lists, but not required. Good operators would have this in their first aid kid for emergencies. | |
Adhesive tape (optional) | Sometimes listed on other packing lists, but not required. Good operators would have this in their first aid kid for emergencies. |
✔︎ | Item | Comments |
---|---|---|
Ear plugs | Highly recommended to improve your sleeping quality as campsites will be noisy (snoring, talking). | |
Toilet paper | 1 roll is enough if your tour includes a private toilet tent and your operator provides paper. | |
Wet wipes | Useful also as "storable" toilet paper (leave no trace). | |
Hand sanitizer | ||
Toothbrush and small toothpaste | ||
Deodorant | ||
Sunblock | High risk of sunburn at increased altitudes. | |
Lip balm with sun protection | ||
Thick cream (e.g. Vaseline) | To protect your skin against dry air and wind. | |
One-time expanding towels (optional) | Highly recommendable, especially in combination with an insulated bottle (keeping hot water overnight) for a warm wet towel in the morning. | |
Anti-odor/Refreshing spray (optional) | Less for your body, more for your hair that may start to smell after few days. | |
Dry shampoo/baby powder (optional) | Baby powder works wonders to remove grease and oder; commercial dry shampoo rarely is as effective for an entire week. | |
Other toiletries (optional) | E.g. hairbrush, tweezers, nail file, nailbrush, small mirror, etc. | |
Paper tissues (optional) | ||
Cloth tissue (recommended) | Tie one to your glove for summit night so you can quickly wipe your nose without exposing your fingers to the cold. | |
Prescription glasses / contact lenses (if any) | You may also need eye drops if you tend to have dry eyes. | |
Pee bottle for overnight (optional) | ||
WOMEN ONLY: Panty liners (recommended) | ||
WOMEN ONLY: Sanitary pads or tampons | The strenuous physical activity and high altitude may interfere with your natural cycle. | |
WOMEN ONLY: FUD (optional) | FUDs have been made known by some female bloggers. We do NOT see the need for them. Listed for completeness only. |
✔︎ | Item | Comments |
---|---|---|
Waterproof jacket – 1x | ||
Insulated jacket – 1x | ||
Mid-layer jackets – 2x | Fleece or merino. | |
Long-sleeved thermal shirts – 2-3x | If merino, 2 is enough (body-odor resistant). | |
Short-sleeved shirts – 2x | ||
Waterproof pants – 1x | ||
Hiking pants – 2-3x | ||
Mid-layer fleece pants – 1x | ||
Long thermal underwear pants – 2x | ||
Underwear – 3x or more | If merino, 3 is enough (body-odor resistant). | |
WOMEN ONLY: Sports bra – 2x or more |
✔︎ | Item | Comments |
---|---|---|
Hiking boots | ||
Thick hiking socks – 2x | You could also use ski socks. | |
Thin hiking socks – 2x or more | We recommend at least one pair for every 2 days. | |
Gaiters, waterproof | Recommended for any season: Against dust when it's dry, against mud when it's wet. | |
Thermal insoles (recommended) | Recommended for summit night. | |
Heating badges for toes (optional) | Heating badges tend to be unreliable. We'd rather recommend that you invest in high-quality thermal socks and insoles. | |
Spare laces (optional) | ||
Flip flops for camp (optional) | ||
Sneakers/comfortable shoes for camp (optional) | Sometimes recommended, though many climbers will find it's too cold and dusty. Handy for shower before/after. |
✔︎ | Item | Comments |
---|---|---|
Brimmed hat (sun protection) | ||
Knit hat (warmth) | ||
Balaclava / Windproof ski mask | Highly recommended for summit night; make sure it is windproof which makes a big difference. | |
Bandana (optional) | Very versatile. If you have, you may want to bring 2. | |
Cap (optional) | You'll likely want to hide your hair after a few days. Note even your hats/caps will get dirty (dust!) so you may want to bring a spare head cover. |
✔︎ | Item | Comments |
---|---|---|
Warm gloves or mittens | For summit night. We recommend mittens which are more effective than finger-gloves to keep warm. | |
Mid-layer fleece gloves (recommended) | Recommendable as third layer for summit night, as well as for other cold days and nights. | |
Glove liners | Recommendable as third layer for summit night, as well as for other cool days and nights. | |
Heating badges for fingers (optional) | Heating badges tend to be unreliable. We'd rather recommend to invest in high-quality gloves and mittens. |
✔︎ | Item | Comments |
---|---|---|
Sunglasses | Make sure they are 100% UV blocking and wrap-around for side protection. | |
Water bladder (camelbak, 2-3l) | Recommendable for hiking to make sure you keep drinking frequently to stay hydrated (note: water bladder will freeze during summit night so you will want to have at least one water container alternative) | |
Nalgene or Alu bottle 1l | Optional if you're also bringing a water bladder and thermos | |
Insulated bottle (Thermos) (recommended) | Great for summit night to stay warm, hot drink in tent & washing with expandable towels. | |
Stuff sacks (recommended) | Great to keep your gear tidy in your duffel bag. IMPORTANT: Avoid single-use plastics bags as they are banned in Tanzania. | |
Small waste bag (optional) | E.g. non-woven bag; to store your waste during the day (incl. sanitary wet wipes). IMPORTANT: Avoid single-use plastics bags as they are banned in Tanzania. | |
Towel, light-weight (optional) | ||
Bag lock | Tour operators cannot assume liability for any items lost or stolen. To prevent theft, it's best to keep your unattended bags securely locked. | |
Poncho (optional) | You may not need it, but it's easy to carry as it does not weigh a lot. | |
Safety pins (optional) | You may not need it, but it's easy to carry as it does not weigh a lot. |
✔︎ | Item | Comments |
---|---|---|
Sleeping bag | It's best to rent from a reliable operator, if you don't already have one rated for freezing temperatures. | |
Sleeping bag liner | ||
Sleeping mattress | Often provided by Operators as part of your package, but not always; please double-check. | |
Trekking poles | Can also be rented locally. | |
Head lamp | ||
Spare batteries for your head lamp | Batteries drain quickly in the cold. Make sure to keep your batteries in your sleeping bag overnight. | |
Daypack | ||
Duffel bag (or big backpack) | Most operators state duffel bag, but will accept backpacks. Please check with your tour operator. |
✔︎ | Item | Comments |
---|---|---|
US dollars | For tipping, visa, rentals, souvenirs and other purchases | |
Snacks / comfort food (optional) | Nuts are great for high-caloric energy. | |
Phone (optional) | You may want to add a travel package to save roaming costs, or obtain a local SIM card upon arrival. | |
Camera (optional) | ||
Camera spare battery (optional) | Note that batteries may break or drain quickly in cold temperatures. | |
Book(s)/E-reader (optional) | ||
Small notebook/Pen and paper (optional) | ||
Solar power charger (optional) | ||
External battery pack (optional) | Solar panels may be more reliable as batteries tend to drain quickly in cold temperatures. | |
Phone and camera charging cables (optional) | ||
Power adapter (UK style) (optional) | For your travels in Tanzania before/after your climb. |
Starting 1 June 2019, a plastic bag ban has been in effect in Tanzania. This means travelers are no longer allowed to bring single-use plastic bags into Tanzania both in hand luggage or in checked-in luggage.
The production, importation, use and sales of single-use plastic bags are prohibited and will be fined by the Tanzanian government. The penalty, if you are seen using a single-use plastic bag, is 30.000 TZS. Therefore, we recommend that you leave plastic bags at home and use cotton bags instead.
Fortunately, plastic zip-lock bags that are used to store liquids in hand luggage, are still allowed. The reason these remain allowed is that these are personal belongings of travelers. As a result, travelers will not dispose of these in the country, states the Tanzanian government in an official announcement.
We recommend that you only take high-quality zip-lock bags with you. This decreases chances of them to break and at the same time, they will increase your credibility in case you would have to show them upon entry in Tanzania.
Due to the warm and humid weather throughout most of the country, it is best to bring light comfortable clothing, with a warmer layer for evenings. Long sleeves and trousers are best for dusk to protect against mosquito bites. During the day you will need a hat, sunglasses and high factor sunscreen. Modest dress is advisable for both men and women, particularly in coastal areas.
Luggage delays do happen. Facing one can seriously impact your trip. For that reason, it is advised that you travel with the most critical pieces of your climbing gear in your hand luggage. Wear your hiking boots on the plane and one full hiking outfit including outerwear. These are the most difficult and costliest items to replace, and the ones that will most affect your ability to participate in the climb. Any critical pieces of outerwear, raingear or footwear should also come with you in your hand luggage.
Please keep valuables with you during your travels and do not place them in your checked luggage. Upon arrival, you may also store them in a safe with the front desk of your hotel.
It’s best to secure all bags that you do not carry with you with a padlock in order to prevent theft. This includes your checked luggage during your flights, any bags you leave at your hotel, as well as any bags that you leave with your driver, guide, or porters. We regret that we are unable to accept any liability for any items lost or stolen.
Your main bag on the mountain will be carried by a porter. To protect porters, there is a weight limit. Please check the limit stated in the Inclusions section, or check with us if in doubt.
Your bag should be a soft holdall, duffel bag or rucksack as many of the porters carry the bags on their heads. Hard bags and suitcases are not suitable and will not be allowed.
In addition to your main bag, you will need to bring a daypack for you to carry during the hike each day, as you will not have access to your main bag until you reach the next camp.
There are no power outlets to charge your devices on Kilimanjaro. You may want to bring spare batteries or a portable power station/battery bank. However, batteries drain quickly in the cold and you are at risk of finding them empty after few nights on the mountain. Another option is to use a solar charger that uses the energy from daylight to generate electricity. With modern devices, one hour of sunshine may be enough to fully charge your phone or camera.
The standard voltage in Tanzania is 230 V. You can use your electric appliances in Tanzania if the standard voltage in your country is between 220-240 V (as is in Europe and Australia). If the standard voltage in your country is in the range of 100-127 V (as is in the US and Canada), you need a voltage converter. The power outlets are UK-style (three prongs—two flat and one rectangular).
We recommend you to carry with you enough masks and hand sanitisers to protect yourself and others in your party from Covid-19. However, since recommendations often change, we strongly advise you to check the WHO Covid-19 travel advice page for more information.
As a certified B Corporation, Fair Voyage curates travel experiences and local suppliers according to industry-leading social and environmental sourcing criteria, and aims to make its sourcing criteria fully transparent for each trip.
We have curated this particular itinerary and our local partners on the basis of:
Please contact us for more information or a tailored itinerary with experiences and accommodations specifically curated according to the impact you want to have.
You might have seen cheaper offers elsewhere. Please beware: When adding up all the costs, it is not possible for a tour operator to operate profitably and legally when offering much cheaper prices than you'll find on Fair Voyage. Such operators are not duly licensed and operate illegally, and – most likely – they exploit the porters who carry your gear and supplies. We only promote duly licensed companies that are partners of the Kilimanjaro Porters Assistance Project and adhere to minimum fair porter treatment standards. This is the very reason for our existence – to promote responsible tourism and ethical climbs.
There are more than 20,000 porters who work on Mount Kilimanjaro and most of them are not treated fairly. They risk their lives to carry heavy loads for tourists yet often do not even get their due minimum salary of less than US $10 per day. They sometimes only get one meal per day and have inappropriate gear. In extreme cases, porters have been found dead, left behind by their guides when they had accidents or fallen sick. Although KPAP and their Partner companies have been able to achieve significant improvements for their porters and the industry overall, the situation is still far from satisfactory for the majority of porters on Kilimanjaro.
We believe that responsible tour operators who treat your porters fairly are also more likely to offer you, as a client, higher quality standards, and that porters who are treated fairly by their companies are also more likely to have your best interests in mind. That means first and foremost not your summit success, but your health and safety.
Amongst others, you rely on your porters for your water and food to be treated properly. In the worst case, you might have to rely on them for a safe descent. Will your porters be able to do a good job if they are hungry, cold and get paid significantly less than their colleagues camping right next to your group?
While there is no guarantee, we believe that booking your climb with a responsible tour operator and guides who treat your porters fairly will be the safer choice for you.
Mount Kilimanjaro is an inactive volcano in northern Tanzania, near the border with Kenya. At 5,895 metres (19,340 feet) above sea level, Kilimanjaro is Africa’s highest peak and the world’s highest free-standing mountain. It is also a major destination for mountaineers and trekkers from around the world.
The temperature on Mount Kilimanjaro swings between the two extremes of very hot or extremely cold. Generally, the lower areas will be humid and subject to plenty of rainfall – particularly in the rainforest and during the rainy season. The higher parts of the mountain are often much colder, with bitter winds and potentially snow at the top. Early mornings will warm up as soon as the sun rises and the days will be warm and bright. As soon as the sun sets, however, the temperature drops radically, often to below zero degrees.
Like all mountains, the weather is somewhat unpredictable. It’s best to avoid the rainy seasons from November to December and mid-March to May. Even during the dry season, however, it may rain occasionally, especially during your first and last climbing day when you are in the rainforest.
Sitting south of the equator, Tanzania embodies the picturesque vision one has when it comes to East Africa. Home to Africa’s highest mountain, Mt. Kilimanjaro, abundant wildlife in the world-famous Serengeti and Ngorongoro Crater, and exotic Zanzibar island, just to name a few of the country's highlights, Tanzania has proven time and again that untouched, pristine natural wonders are those that make the best memories and experiences. While the beauty of the country will draw you in, the friendly people and fascinating culture will make you want to stay. The colorful culture, exquisite landscapes, and rich wildlife are all wrapped up in a warm and welcoming package that is Tanzania.
Tanzania mostly enjoys a tropical climate with fairly pleasant temperatures all year round of between mid 20° to low 30° Celsius during the day. The hottest months are from October to February. The coolest months are June to August when nights and early mornings can be cold.
The country has two sets of rainy seasons; the long and heavy rains fall between March and May while the shorter rains fall between November and January every year.
Kiswahili is the national language of Tanzania. However, English is the official business language. Travellers can get by very well using English which is commonly spoken in all areas typically visited by tourists.
Tanzania generally follows North American tipping practices. Tourists are expected to tip at restaurants and hotels, their safari guide and driver, we well as their mountain crew when climbing Kilimanjaro.
The dialing code for Tanzania is +255. Mobile network coverage is widely available. It is even expanding in the parks, though limited in many areas and should not be relied upon. Vodacom, Airtel, and Tigo are the best networks.
Internet cafes and hotel internet access is available in most cities. Most safari lodges and camps do not have public internet connections. Even if there is an internet connection, it is often slow. If you require, you can purchase a local SIM card with data fairly inexpensively in major cities. For registration, you will need to ring your passport copy.
Fair Voyage is a travel agency registered in Switzerland under the full name of Fair Voyage AG, with offices at Wonderland, Maneggplatz 48, 8041 Zurich (see our business registration at https://zefix.ch). Fair Voyage is operating the website FairVoyage.com and related channels (our Fair Voyage System). Any references on this site or in this document in correspondence to "Fair Voyage", "FairVoyage.com", "us", "we", "our" or "ours" refer to Fair Voyage AG .
Fair Voyage provides comprehensive travel agency services (our Services) specialized on the planning and booking of multi-day trips in select destinations around the world (Tours, each a Tour). As an agency, Fair Voyage works with third party suppliers, service providers and subcontractors to provide our Services.
Depending on the nature of each Tour and destination, we may subcontract and outsource all or parts of our local tour operating services to third party local suppliers (Operators, each an Operator), and we may operate Tours locally in our own name, co-branded, or in the name of our local Operator partner.
In any case, for any Tour bookings and payments made via Fair Voyage, which means that contracts are made directly between you and us, Fair Voyage is responsible to you for honouring any confirmed bookings and making available any Tours reserved through us.
Should you purchase any additional services that you book and pay for outside of the Fair Voyage System, including any local Tour upgrades or add-ons or equipment rentals that you pay for directly to a local Operator or other party, any such contracts are deemed to be made directly between you and such Operator or other party.
In addition to our general terms and conditions (Terms and Conditions), each Tour or Operator may have their own additional requirements or terms and conditions applicable to a Tour (Tour T&C), available in the booking section of the Tour or on reservation or booking request.
By using any information or Services provided by Fair Voyage, including the FairVoyage.com or affiliated websites, you agree to be legally bound to the following Terms and Conditions, which shall take effect immediately. If you do not agree to be legally bound by all the following Terms & Conditions, please do not use our information or website or Services. In all cases, the person making the booking shall be deemed to have accepted these Terms and Conditions on behalf of all the other person(s) included in their booking.
By reserving a Tour or making a payment to Fair Voyage, you further accept the applicable Tour T&C.
If you are an Operator, you also agree to our Terms of Business.
Fair Voyage specializes in tailored private itineraries and travel arrangements. When you find Tours on FairVoyage.com or our other promotional channels, they serve as sample itineraries to help you and us get started with your travel planning; and may or may not be available at the time of your inquiry or booking request. Any booking will always be subject to availability and payment, according to the process detailed below.
Inquiries
If you wish to receive a tailor-made itinerary or inquire about a specific Tour (Inquiry), please follow the steps via the "Craft My Trip" or "Inquire Now" button on our website or such other steps as we may provide to you via our messaging system, email, social media, or other channels. We aim to respond to you within 48 hours, but—depending on the nature of your Inquiry and other circumstances outside of our control—we may sometimes need up to five days to connect you with your best travel advisor.
As we use our custom-built messaging and automated email systems to connect you with your travel advisor and deliver important communications related to your Inquiry, please add message@fairvoyage.com and support@fairvoyage.com to your address book to help us get these emails into your inbox.
Tailored Itineraries and Quotations
We are happy to offer our first quotations and itinerary tailoring services free of charge to verified travelers with a genuine interest in booking a trip with Fair Voyage.
Should you only require a tailored itinerary, or wish to book an advisory call with one of our local experts, feel free to state your wishes as part of your Inquiry. Tailored service packages are available on an itinerary or hourly rates basis.
Should you be undecided about your travel plans, or otherwise need multiple quotations or itineraries, please see our Agent and Ambassador Services.
Non-Binding Reservations
Once you are satisfied with your tailor-made itinerary, have decided the Tour you would like to book together with your travel advisor, or when you see the option to "Reserve", you may request us to confirm your Tour price and availability. This constitutes a non-binding reservation, and no payment details are required (Reservation Request).
Please note, however, that the time period and feasibility of temporarily securing accommodations and other reservations, if possible at all, depends on each Tour, and can only be guaranteed after payment.
Binding Reservations or Bookings
If you wish to proceed with a binding reservation or booking, please inform your travel advisor who will finalize your trip details for you in your personal trip account and inform you once ready for payment. If you are satisfied with all details, you may then proceed with your binding reservation (Booking) by making a secure online payment from within your tailored trip account (or by making a payment using an alternative payment method provided by us to you), according to our Payment Schedule:
Payment Schedule
All Tours booked with Fair Voyage are subject to the payment schedule as set out below (Payment Schedule):
Please note that Fair Voyage cannot control any fees that may be charged to you by your bank related to our collection or your transfer of payments, and we disclaim all liability in this regard.
Upon receipt of each of the Deposit and remaining Tour price payment, or full Tour price payment, we email you a payment confirmation (Payment Confirmation).
Confirmed Bookings
Upon receipt of your Deposit or full Tour price payment, your travel advisor will make every attempt to finally secure all reservations for you, and we will confirm your final reservations and booking by email as soon as possible (Booking Confirmation). Depending on your Tour, this may only take a few minutes, or sometimes up to five days.
In the rare case that we may not finally secure all reservations for you within five days, and you do not find a suitable alternative together with your travel advisor, we will issue you a full refund of your payment.
Your Booking is not confirmed until we have emailed you the Booking Confirmation and applicable first Payment Confirmation. Your booking further remains subject to your compliance with other applicable terms and conditions.
Your Personal Details
Once you have made your payment and we have confirmed your booking, you will receive an email with a link to complete all your personal details and preferences, as well as those of anyone included in your Booking, in your personal trip account. You may also invite others included in your Booking to join your personal trip account, so that they can directly complete their personal details and preferences. To help your travel advisor arrange a smooth and safe experience for you, please add your details at your earliest convenience, and make sure that all details of everyone traveling with you are completed well ahead of your Tour start date.
Payments on Arrival
For certain add-on services or purchases related to your Tour, you may have the option to pay on arrival . This may include equipment rentals, accommodation upgrades, purchases of food and beverages, or any other Tour upgrades or purchases required or desirable by you to participate in your Tour (Add-On Services, each an Add-On Service). For any such payments, please note that it is your responsibility to ensure that you bring a locally acceptable means of payment to secure your Add-On Service(s). Especially in developing countries and remote regions, please note that cash machines or credit card machines may not always be available, and—even if available—may not work due to machine outages or poor network connectivity. Furthermore, local banks may charge significant fees for cash withdrawal or card payments. We therefore strongly advise that you bring sufficient cash in a locally acceptable currency for all your intended payments locally.
Liability for other individuals in your booking
If your booking includes other individuals, you assume all liability also for those individuals. It is your responsibility to ensure that they have read these Terms and Conditions.
Currency
Unless specifically stated otherwise, rates on this site are in US dollars, which is usually also the currency for your payment.
Timezone
Please note that all dates and times indicated on FairVoyage.com refer to the timezone of the Tour location, unless specified otherwise.
Most Fair Voyage Clients prefer to book international flights directly, or via their preferred concierge or booking agent, for cost or convenience reasons. Therefore, we currently offer international flight booking services on request only.
For international flight bookings, an upfront non-refundable administrative fee of US$250 (Flight Booking Fee) applies for each reservation and booking. The Flight Booking Fee is applied per person if traveling solo, or per couple, family or small group of up to four persons traveling together on the same international flights.
On request and agreement with your travel advisor, we issue a priced flight reservation according to your indicated preferred flight connection and booking class. You must check your flight reservation details carefully, as tickets are issued in your name which must match your passport, might be non-refundable, and your airline conditions as well as any special ticket conditions such as baggage restrictions or fees for making changes after ticket issuance, as well as our Change Fee, apply once tickets are issued.
Flight prices and availabilities may exceptionally change between reservation and booking due to changes made by the airline or our booking administrator, which are outside of our control. For any significant changes, we will request you to reconfirm your reservation prior to proceeding with ticket issuance. Flight bookings are only confirmed upon ticket issuance.
Carbon Offset for International Flight Bookings
We help you offset the carbon emissions of your international flights when booked with Fair Voyage. To do so, we use Compensaid. You can learn more about the reason why we have chosen Compensaid, including our research and implementation approach, as part of our Climate Action.
For all international flights booked with Fair Voyage, compensating emissions at least in the long run (10 years) is mandatory. To do so, we invest in the portfolio of international projects for global impact as curated by Compensaid for offset via their website, or local projects curated by Fair Voyage specifically for (y)our destination(s) (Default Offset).
Beyond compensating in the long run, we recommend all travelers to compensate emissions with immediate impact (0 years) by purchasing Sustainable Aviation Fuel (SAF) (SAF Offset).
We transparently show you the CO2 emissions and offset price for both options, at your choice which option you wish to pay for. The offset price will be invoiced to you as part of your total flight price and is non-refundable.
For flights not booked with Fair Voyage, we also offer you the service to help you calculate and offset your emissions on request when traveling with Fair Voyage. A non-refundable administrative fee of US$100 (Offset Fee) applies for each set of calculations per trip booking.
International Flight Booking Transaction Fees
For all international flight booking invoices and payments, including amounts for offsets and fees, an additional 2.0% transaction fee applies for payments made by credit card or Voucher.
Changes to International Flights
Changes to booked flights are subject to the conditions of your flight tickets and airline. If you wish to make changes to international flights once booked, we are most happy to help you do so and process changes to your tickets and flight connections, subject to our Change Fee and Service Times. Alternatively, you can also contact the airline directly using the contact details stated on your ticket or provided with your booking.
When you make changes directly and these impact your arrival or departure details, please also remember to inform your travel advisor and update your Traveler Details in your Trip Dashboard so we can make smooth local travel arrangements for you.
Emergency Hotline Provided by Your Airline
For urgent changes and emergencies regarding your international flights whilst traveling, unless otherwise agreed with your travel advisor or local guide, please contact your airline directly. The Fair Voyage 24/7 Trip Assistance number will direct you to our local operations team in your destination for any emergencies related to your local trip, and may not always be able to assist you with changes to your international flights; your travel advisor and our central service team may only be able to respond within our standard Service Times. Therefore, contacting your airline directly will be the best way for you to get immediate assistance.
International Flight Cancellations and Refunds
In the unlikely event that a flight becomes unavailable or significant changes occur between reservation and ticket issuance, and we cannot find a suitable alternative flight for you, you are usually entitled to a full refund of the flight price that you have already paid to us, less our Flight Booking Fee and Offset Fee which remain non-refundable to help us cover our administrative costs.
Should you wish to cancel your flight after ticket issuance, any refunds are subject to the terms of your airline and ticket. We will issue you any refund that we are able to obtain for you from the airline, less our Flight Booking Fee, Offset Fee, Change Fee and any amounts paid for Default or SAF Offset.
Please also note our Policy on Refund Discrepancies due to Transaction Fees or Exchange Rates.
Impact of Flight Changes or Cancellations on Tour Bookings
Fair Voyage shall not be held liable for any voluntary or involuntary flight cancellations or changes or inability otherwise to take a booked flight. This also means that Fair Voyage shall not be responsible for any non-refundable amounts or additional charges resulting therefrom. When involuntary cancellations of or changes to your flights mean that you are no longer able to take part in your local Tour booked with us, we will do our best to help you make re-booking arrangements and transfer your trip to a later date, subject to our Change Fee and possible cost increases.
Add-On Service to Local Tour Bookings
Fair Voyage is specialized on local Tour Services in your destination. As such, we only offer international flight bookings as add-on service to local Tour Bookings, which shall constitute the majority of your total booked trip value.
We are happy to issue and customize Fair Voyage travel vouchers exclusively for our clients and network. Learn more and order here.
The final voucher (Voucher) will be valid once issued, subject to our terms as stated herewith.
If you have received a Voucher, for your security and convenience, please register your Voucher ID and contact details with us by submitting our Craft My Trip form. Once registered, we will keep track of your Voucher ID(s) for you, accessible with your registered email.
Redeeming a Travel Voucher
Unless otherwise stated for a specific Voucher, all Vouchers can be redeemed for any trip bookable with Fair Voyage at the time of booking, including—in addition to the local Tour—any price components for international flights, service charges, VAT, donations, or other amounts invoiced by Fair Voyage, subject to the following terms and limitations:
If you would like to make changes to your confirmed booking, such as add additional services or items to your Tour, we will do our best to meet your requirements, subject to availability and feasibility. To allow us enough time to do so, please inform us at least 14 days prior to your Tour start of any desired changes. An administrative fee of US$100 (Change Fee) will be charged to process each change. For cancellations of your entire or parts of your Tour, please refer to our Cancellations and Refunds Policy. If you would like to cancel only individual services or items that were priced separately and have a total value of no more than US$100 (such as transfers, equipment rentals, or accommodation upgrades), we regret that we cannot refund such amounts as the Change Fee would exceed the value of the refund.
Your Tour itinerary was written to provide helpful information to you about your destination and activities, and to be representative of most Tours which follow the same itinerary or itinerary steps. Variations are possible at the discretion of your local guide and Operator to deliver the best possible experience to you within the constraints of your personal, group-specific, and external circumstances.
If you need to change your itinerary during your Tour (for example as might be required due to sickness, accident or personal emergencies), please note that you will need to pay us or your local Operator directly and immediately any additional costs incurred, such as for transfers, meals, or accommodation. No refunds can be made for those parts of your Tour that you will no longer be able to participate in.
When making your travel arrangements, please consider that flights or other transportation to your Tour start location might get delayed. Furthermore, it happens that luggage gets lost or displaced. Any such late arrivals may cause major problems for organized Tours. While we and your local Operator will make best efforts to help in such situations, you will need to pay us or your local Operator directly and immediately any additional costs incurred, such as for transportation or hiring of equipment.
When it is not possible to change your itinerary to accommodate late arrivals, you may not be able to participate in the Tour, and your Tour price will be forfeited. We therefore strongly recommend that you plan to arrive two to three days prior to the start of your Tour, and that you wear or carry in your hand luggage all essential items required for your Tour.
Unless stated differently for a Tour, the following terms and conditions apply to cancellations and/or refunds of your entire Tour or parts thereof:
*The Deposit and total Tour price refer to the amounts of the entire Tour or the part thereof that is subject to your cancellation. For example: IF you cancel a part of a Tour, whereby the entire Tour is priced at USD 10,000, you cancel a part of the Tour priced at USD 1,000, and you proceed with the remaining part of the Tour priced at USD 9,000, THEN the forfeited Deposit for the cancelled part of your Tour under point (a) amounts to USD 300 (30% of USD 1,000), 50% of the total Tour price that will be forfeited under point (b) amounts to USD 500, and the forfeited total Tour price under point (c) amounts to USD 1,000.
The Change Fee applies and will be deducted from any refunds.
In the unlikely event that we or one of our Operator partners cancels a Tour, you are in most cases entitled to a full refund of your Tour price that you have already paid, or we may offer you to apply those funds to another Tour. In the unlikely event of any disputes between you and your travel advisor or Operator that you cannot resolve directly, please also contact us at support@fairvoyage.com.
For cancellations as a result of COVID-19, please refer to our Travel Insurance Policy terms and COVID-19 exceptions and clarifications.
For any international fight bookings and cancellations thereof, please refer to our International Flight Bookings terms.
Policy on Refund Discrepancies due to Transaction Fees or Exchange Rates
Please note that payment transaction fees such as credit card fees, bank fees and currency conversion fees, as well as fluctuations in currency exchange rates, may mean any amount refunded is different from the amount originally paid, particularly in instances where a currency exchange is involved. Fair Voyage has no control over any such fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.
In the interest of your physical and financial safety, it is essential and mandatory for all bookings made via Fair Voyage that you and anyone included in your booking be covered by insurance before setting out on holiday.
Your travel insurance must cover:
Always read your insurance terms and conditions carefully, to ensure that your particular event will be covered. If in doubt, verify coverage for the particularities of your trip and possible events with your insurance company.
Insurance included with credit cards is normally not sufficient for trips booked with Fair Voyage, due to limits on the maximum on insured amount, exception of potentially hazardous activities, exclusion of known risks related to the COVID-19 pandemic, and other customary limitations.
For your safety, all travelers booked with Fair Voyage must provide a copy of your insurance policy and emergency contact details before starting your trip, and you must carry your insurance details with you at all times during your trip.
By booking a Tour with Fair Voyage, you warrant that you have or will immediately take out adequate insurance coverage. Fair Voyage cannot accept any responsibility for financial loss or costs incurred by you that are outside of our control.
If you cannot travel as a result of new legally imposed quarantines, travel restrictions or flight cancellations resulting from COVID-19, and there was no travel insurance available for residents of your country and/or destination that you could have taken out to cover such risks, you will usually have the option to transfer your trip to a later date free of charge (subject to possible cost increase), or get a travel credit for another trip booked with us in future, or a full refund should we no longer be able to operate the trip for you.
These conditions vary depending on all local suppliers involved in operating your trip and are still subject to change. If you would like to proceed with a booking, please contact us and we will advise you the specific conditions applicable for this trip at your time of booking.
If you cannot travel as a result of you or someone traveling with you being tested positive for COVID-19, or due to legally required self-quarantine because you have been in contact with someone who tested positive, such events must be covered by your travel insurance. Our standard Cancellations and Refunds Policy and Travel Insurance Policy apply.
Fair Voyage strives to provide the best travel advice and service for conscious travelers from around the world when traveling to one for our destinations.
Whilst our central team is based in Zurich, Switzerland, our travel advisors and local experts are an internationally leading team of destination and experience experts based globally and in our destinations around the world. Therefore, we do not operate according to fixed office hours, but have designed our client service in a way that we can give you direct access to your best expert travel advisor for your trip, no matter where they are based.
We aim to respond to new inquiries and client messages within 48 hours, and are happy to provide travel advice for clients by phone or face-to-face meeting on appointment basis (our Service Times). Whilst traveling, all clients have access to a 24/7 emergency phone number for immediate local trip assistance.
At the moment, we do not provide immediate assistance for general inquiries. Please leave us a voice message or email support@fairvoyage.com, and we will get back to you as soon as possible.
We are happy to partner with agents and ambassadors, and provide you with unlimited quotations and tailored itineraries for your clients and network. To help us cover our administrative costs, we charge a service fee of $100 per quotation (Quotation Fee) for your pre-defined itinerary, or $250 per itinerary and quotation (Itinerary Fee) for tailored itineraries and custom quotes provided by us according to your travel wishes; inclusive of changes and adjustments that you ask us to make to ensure that our Services fully meet your requirements.
Both the Quotation Fee and Itinerary Fee are fully creditable for up to three years against all future trip bookings made by you, your clients or your referrals; notwithstanding whether the booking is made for the trip initially quoted or another trip; whereby multiple pre-paid fees can be credited against a single booking for up to 10% of each trip price. At your choice, instead of crediting the fee against a trip price, you may also request us to refund the fee to your account upon a trip booking made by your clients or referrals.
On FairVoyage.com and our other channels, we aim to publish accurate, up-to-date information regarding our travel services, destinations and Tours. This information is bound to change frequently and will not always be updated as quickly as we would like. We therefore cannot guarantee the accuracy of this information. You should make your own independent inquiries and use your own judgment to assess the accuracy of any information accessed through FairVoyage.com.
Fair Voyage accepts no responsibility for errors, inaccuracies or omissions of any information on our website(s). This also means that we accept no responsibility for any complaints as to any part of your Tour not being as described on FairVoyage.com. However, we will make every effort to correct quickly any errors brought to our attention.
The responsibility of Fair Voyage AG as well as its employees, agents and representatives is strictly limited.
While we and our Operator partners will do our best to deliver a satisfactory Tour experience, ensure your personal safety as well as the safety of your belongings, as well as take necessary precautions in case of emergencies, unfortunate incidents are always a possibility and often beyond our control. We, including your local Operator and their staff, shall not be held liable to you for:
We do not warrant or represent that any Tour is suitable or fit for your purpose. You should not undertake any Tour unless you are medically able and properly trained.
Many of our Tours involve travel to isolated regions; strenuous and potentially hazardous activities (including, but not limited to, any activities in high altitudes, climbing and mountaineering, bicycle riding, or scuba diving); potentially hazardous traffic and means of transportation (including, but not limited to, roads with higher risk of accidents due to irresponsible traffic participants, or small charter planes) and potential exposure to wildlife. Therefore, these Tours may involve a significant amount of personal risk, including by way of example, personal accident, injury, disease, death, loss or damage of property, inconvenience, and discomfort. There may be no or limited access to emergency medical treatment or timely evacuation.
Furthermore, you know that many Tours require special equipment to protect your health and safety. Local Operators may or may not rent such equipment, which may or may not be suitable. You certify that you are familiar with the specific types of equipment and their requirements to undertake the Tour, and will make your own arrangements to have the necessary suitable equipment available during your Tour.
By booking a Tour with Fair Voyage, you agree, warrant and covenant that:
Insofar as Fair Voyage is unable by law or by statute to exclude its liability, then you agree that our liability to you is limited to Fair Voyage providing the Tour (or a similar Tour) again to you.
Please note that it is your responsibility to also read the Tour T&C and all the requirements applicable to your Tour carefully before making your booking and any payments. Should you not be able to locate the Tour T&C on the Tour page or have received them by email, please contact us. If you are not able to participate in a Tour because you do not meet the requirements (including, but not limited to, lack of: travel documents or visa, medical suitability, adequate proof of insurance, certificates or licenses, willingness to sign a liability waiver form), we regret that we cannot refund the Deposit or other full or partial Tour price payment made to us.
Unless explicitly stated otherwise in the Tour T&C, or if no further Tour T&C are explicitly confirmed to apply to your Tour, please note that the following applies to all Tours and Operators:
Accommodation
Accommodation is subject to availability at your time of booking and for your entire group. If not available, we may change your accommodation different from the one included in your itinerary or Booking Confirmation.
All price quotations are based on the current rates of park fees, VAT and other government taxes. Should any of these be increased or a new tax introduced (which is outside of our control or the control of any Operator), we regret that such increases will be added on to your final Tour price even if the trip has already been paid for. The final Tour price may thus be higher than the price confirmed in your Booking Confirmation, and you will need to pay the difference in order to participate in your Tour. Therefore, we strongly advise that you confirm with your insurance provider that your travel insurance will cover and protect you against such an unfortunate event.
When you make an inquiry or register an account, you must use your real name and contact details. The use of pseudonyms is not permitted on Fair Voyage. If you register a company or other legal entity, you warrant and assure us that you have proper authorization to act in the name of the company or legal entity, respectively.
Fair Voyage will not accept bookings from persons less than 18 years of age. By making a booking request, you warrant and assure Fair Voyage that you are at least 18 years of age.
During the booking process, you will be required to provide personal information through our system, which we will share with our local Operator partners to enable them to provide the services requested by you. Depending on the nature of your Tour, you may also be required to provide a photo ID or passport to help us secure permits or make other booking arrangements for you. In exceptional cases, we may also request your photo ID to comply with anti-fraud or other compliance checks occasionally performed by our financial service providers. We do our utmost to protect your personal information. Please refer to our Privacy Policy for further details.
During your Tour, you must carry your photo ID or passport with you at all times, unless otherwise advised by your travel advisor or guide. You may need to show your photo ID locally at the start of your Tour to ensure that your identity matches your booking identity as well as throughout your Tour when checking in to accommodations, at entrance gates, for certain activities, in case of police check or otherwise. Your identity details must match the information that you have provided to us during your booking and in your personal trip account on FairVoyage.com. The same applies to any other individuals included in your booking.
There is no entitlement to use FairVoyage.com. We withhold the right to delete accounts or information provided by you, including, but not limited to, if we deem you to have violated these Terms and Conditions, and to cease providing services to you at any point in time.
If any provision of these Terms and Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
These Terms and Conditions will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors and assigns.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. The parties submit to the exclusive jurisdiction of the courts of the canton of Zurich, Switzerland.
Fair Voyage reserves the right to update or alter these Terms and Conditions at any time. Any amendment will be included here with immediate effect. You agree to be legally bound by the most up-to-date version available here or, for Bookings, the version available at your time of Booking.
If you have questions in regards to these Terms and Conditions, please contact us at support@fairvoyage.com.
Last updated: 20 May 2022
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Please note that any amounts paid are subject to our Terms & Conditions, including our Cancellations & Refunds and Change Policy. If you would like to make changes to your Tour after your first payment, we will need to charge an administrative Change Fee of US$100 to help us process each change. To protect your investment if you can no longer participate in this Tour, you must ensure to be covered by adequate travel cancellation insurance immediately after making your payment. Please confirm:
INFO: Upgrades are optional services or inclusions that you may offer for certain Tours in addition to your default Package. Select how to calculate the final price: Per Group—Add to the total price for the entire group. Per Person—Add to the price for each person in the group. Per Unit—Traveller defines how many units they require. Mandatory—Traveller cannot unselect the Upgrade.