Upon arrival, you will be met at the airport and transferred to your overnight accommodation in Moshi. Please make sure to advise us or your local Tour Operator directly your flight details as soon as you've booked your flight.
Even though we include the airport transfer on the first day of your itinerary, it can be arranged flexibly. We recommend that you arrive at least two nights before the start of your climb.
Please make sure to book any required accommodation not included in your Tour directly, or advice us your requirements before you book your Tour so we can include it in your personal offer and itinerary.
Your guide or local Tour Operator staff will meet you at your accommodation for your pre-climb briefing and gear check, usually in the late afternoon or evening prior to the start of your climb. Your Tour Operator will advice the exact time of the briefing once they know your arrival time (as well as the arrival times of any other climbers in your group).
Please make sure to arrive latest by mid-afternoon on the day before the start of your climb to leave enough time for your briefing. If you only arrive in the evening or overnight, your Tour Operator will make every effort to arrange the briefing early the next morning for you.
Kilimanjaro Wonders Hotel is one of the most modern boutique hotels in Moshi. Located 4km from the town of Moshi, 25 km from the Kilimanjaro national Park and 40km from Kilimanjaro International Airport, the hotel offers you a convenient and comfortable base to rest before and after your climb.
The start of your journey on the Machame Route begins from your hotel in Moshi (or Arusha) where you will be picked up early morning and driven straight to Machame Gate, situated on the south-western side of the Kilimanjaro National Park. The drive passes through the lively village of Machame, which is located on the lower slopes of Kilimanjaro.
At the gate, you will be registering with the park authorities. Expect to linger around for approximately an hour to two while all equipment and supplies get distributed amongst your porters and weighed to ensure fair porter treatment practices. After all is settled and ready-to-go, it’s off to your first stop on the mountain: the Machame Camp.
The first hour of your climb will lead you on a wide 4×4 drive track into a lush montane rainforest, before the track narrows down into a footpath. You will walk through an authentic jungle with dense growth and up to 25 meter high trees. With increasing elevation, you will observe a change in vegetation as more flowers such as the Impatiens Kilimanjari will add some bright colors towards the later part of your climb. The sound of exotic birds will accompany you during your first climbing day. Your guide will help you spot the black-and-white Colobus Monkey and Blue Monkeys as they jump amidst the trees or play in the thick grass.
As clouds tend to hang in this part of the mountain, it is usually misty during the first hours of your climb – an area hence also known as Cloud Forest.
Please beware that this part of the mountain receives the most precipitation, leading to muddy and slippery paths. Even during dry seasons, showers are common in the afternoon. Please be prepared with proper hiking boots and rain gear from your very first day. Gaiters are also recommended to help protect your shoes and trousers from the mud.
On this first climbing day, you will have a picnic lunch once you reach a clearing near a stream about two to three hours into your climb. You will then continue your climb through much of the same jungle-like scenery until the forest starts to thin out only shortly before reaching Machame Camp. Your first camp on the mountain is situated just above the tree line in the heather zone. Clear skies permitting, you will enjoy your first views of glacier-capped Kibo cone.
Today you will start to notice your surroundings changing. Having spent the previous day trekking through the montane rainforests, you start to enter a low-alpine zone as trees become taller vegetation, to grass, to eventually looking barren and mountain-like. Muddy trails turn into dusty ones. Weather permitting, blue skies open to the admired sights of the mountain, with Kibo and Mt. Meru in the distance.
The day is relatively short and little distance is covered as you approach the Shira Cave Camp, but the trail will be steeper as you climb from 2,800 meters to 3,800 meters; and you may begin to feel the effects.
The days can be hot, with temperatures during the day reaching over 40˚C and the nights become chilly dropping below 0˚C. While you may not have noticed the sun on the first day in the rainforest, the clouds can open up to strong UV rays, so be sure to apply sunscreen.
Once you reach your camp on the Shira plateau by early afternoon, you’ll be treated to views of Kibo, the Western Breach, Shira Cathedral and the Needle. Make sure to get your camera out for those perfect sunset shots.
The morning climb brings you to the majestic Lava Tower, an ancient plug that was left by the active-volcanic days. Although the walk is not as steep as it has been in the previous days, it is nonetheless a long and strenuous one due to the high altitude. Your body will begin to notice the decrease in oxygen.
On this part of the journey, the landscape becomes more barren and even the heather disappears, only to be replaced by rocks and lava ridges. At the peak of your journey, you will have climbed 4,600 metres to the Lava Tower, also known as the Shark’s tooth. This covers an altitude distance of approximately 850 metres from Shira Cave Camp.
Your new surroundings at Lava Tower will consist of a high altitude desert, with no vegetation and pools of rocks, scree and dust as far as the eye can see. You’ll need a few warm layers on this part of the journey as it can be prone to cold winds, ice and mist.
Symptoms of altitude sickness are common here, but don’t worry because this is one of the reasons why you have come here: to allow for proper altitude acclimatization.
After a break at Lava Tower to get the full benefit of your efforts and acclimatize to the thin air, you’ll being your descent into the beautiful Barranco valley. The valley was formed by a mudslide 100,000 years ago, and the climb down offers picturesque views of the Barranco Wall (which you will climb tomorrow). The descent into the valley will feel like a step backwards, after having worked hard all day to reach higher altitudes.
It is important to take it easy as you descend as parts of the journey can be a little slippery, with a lot of scree as you make your way down. For much of the journey, the alpine desert will seem to stretch into infinity until you get to the Great Barranco Valley. As you get nearer and nearer to Barranco Camp, the landscape gradually gets greener as you revisit the mystical Dendrosenecio forest.
Barranco Camp hosts views of Kibo, the Western Breach, and the beginning of the southern glaciers – a well deserved treat after the hard work you’ve done that day.
Waking up, you may feel anxious about climbing the famous Barranco Wall today. However, do not fret, as it is less of a climb and more of a scramble!
You will arrive at the wall soon after breakfast, and as you follow the zig-zagged path to the top, you may need to use your hands as you steady yourself up the wall. The climb takes approximately 1 hour and a half, but don’t forget to look back and enjoy the views as you ascend the wall.
Once you reach the top, you’ll be rewarded with breathtaking views of the Heim Glacier and Kibo. Snap a photo, take a break, and then it’s back down again as you descend into the narrow Karanga Valley. This windy, and cold gully is also lush and green; a nice switch from the previously barren and rocky landscape.
After descending through the valley, it’s a small ascend up to the Karanga Camp. You’ll navigate through another series of zig-zags and rocky terrain, but at this point you will be well-trained from the morning.
Arriving at Karanga Camp, the afternoon is yours to relax, explore, and take in the surroundings. If lucky, you can catch a glimpse of the malachite sunbird, a dazzling sight to see!
Today you will be climbing up to your base camp for the final summit push. You may start to be feeling butterflies in anticipation of your big summit night. Within less than 24 hours, you’ll be standing on the top of Africa!
On this part of the adventure, you will make your way through the strange and mystical alpine desert as you slowly ascend upwards. Here you will be surrounded by rocks, dust and stones in a bleak and barren landscape, surrounded by glaciers. Extra care and attention as well as sturdy footwear is advisable because of the loose, flat stones and chunky rocks that you will encounter on your way up.
Barafu Camp is perched upon an exposed ridge at an altitude of 4,673 metres. From Karanga, this represents an altitude difference of 678 metres. You will pass through the desolate desert landscape with the Decken and Kersten glaciers visible after you leave Karanga and slowly make your way to the coveted Barafu Camp. After a while you will descend into a valley and get a glimpse of the Rebmann glacier – a small remnant of an enormous icecap which once enthroned the summit of Mount Kilimanjaro. Temperatures can be chilly in this part of the mountain, so be sure to wrap up warm and drink plenty of hot drinks where possible.
Once you reach your destination, you will need plenty of rest – because tonight is the big summit night. Even though you may not be feeling hungry due to the altitude, try to eat as much as possible to gain strength for your summit push. After an early dinner, it’s time to get your gear ready for your early wake up, and to catch as much sleep as you can.
Today is an early start for the moment you’ve been waiting for – summit day. You’ll be woken up around 11:30 to complete your final summit push from Barafu Camp to Uhuru Peak by sunrise. After your breakfast, you will have all your gear ready for the day. Be sure to bring extra water (dehydration is painful at such high altitudes), headlamps, thick gloves, sunscreen and sunglasses for the summit (the sun is intense once up) and of course, your camera. Snacks are encouraged as well to maintain energy throughout the long day.
Once you’ve strapped on your boots, you will head out of Barafu Camp. These small cliffs will cause you to scramble around a bit, but you will soon reach the bottom of your next challenge: the climb to Stella Point. Stella Point rests at the top of Kibo, and to hike up to it will be hard work. A series of switchbacks through volcanic scree will test you. Be sure to find YOUR appropriate momentum, and focus on taking it one step at a time.
The air will become thinner, and altitude sickness may begin to hit you. Frigid temperatures and icy winds will require an iron determination to keep going. Each step will take all your focus and energy. Your final push to the top may seem endless and time seeming to work against you, but rest assured that it will come to an end. What satisfaction as you reach Stella Point at the top of Kibo! Congratulations! You’ve already conquered an impressive feat and will receive your climbing certificate for making it to this point. No matter what happens next, you can be proud that you’ve climbed Mount Kilimanjaro!
From here, you only have approximately 150 meters of altitude to go for your final trek to Uhuru Peak. You can do it. It is important to prepare yourself for what might become the most mentally and physically challenging portion of the trip, so rest and eat to gain energy for the final haul. The walk is a gentle incline, but the thin air will make it difficult to predict how you feel in this last stretch. Those who react well to the altitude may find it easier than others, with adrenaline rushing through their body. Some don’t react as well as others, and will find this to be the most challenging, despite the gentle incline. However, everyone will feel the pride that you’ve come that far as you make it to the summit.
The end is near, and you push yourself to the highest point. A stunning landscape overlooking the icefields and glaciers is waiting for you. Dawn is approaching as you push yourself to the highest point of Mt. Kilimanjaro and of Africa – Uhuru Peak. You’ve made it! Take some pictures, pat yourself on the back, hug your companions and enjoy the glistening pink and orange sunrise hues overlooking the ice fields and glaciers. The rolling clouds splash against the noble beauty of Kibo – it’s a sight you won’t soon forget.
Make sure to take lots of photos and soak in the views as you won’t be staying up long at Uhuru Peak. Your guide will make sure to bring you back down to thicker air soon after you’ve reached the peak of your journey. While climbing thus far may have seemed to be the hardest part, you’re day has only just begun.
After making it all the way up to the summit of Uhuru Peak, you will still feel that lingering sense of euphoria that comes with such a magnificent achievement. Now the challenge is to make your way down to Mweka Camp, which sits at 3,100 metres – an an altitude drop of almost 2,800 metres. As you make your way down, you will find that the descent is tough on your knees, which will by now be feeling the impact of your climb up this formidable mountain. To ease the strain on your knees, make good use of your walking poles.
For the initial part of your journey down from Stella Point, you will encounter fields of sand and scree, which can be particularly challenging to navigate your way through. Gaiters are once again essential here, to prevent some of the glacial scree making its way into your boots! There are different ways you can tackle the scree. If you’re feeling particularly adventurous, you can simply slide or ski down the scree slopes, which is a fun and quick way of conquering it! If you’re not comfortable with that, simply walk slowly down the scree, although this will add additional time onto your journey.
Your slope then turns into rocks before you reach Barafu Camp. Rest and eat to regain some energy. However, don’t rest too long. You still have over 3 hours to go. As you descend, you’ll notice that some of the plants and greenery starts to reappear and the surroundings are not as barren as it has been in recent days. You’ll pass by Millennium Camp which is located just above the tree line. Sometimes, you may camp here if the descent further down is just too challenging to handle – discuss this with your guide beforehand to see if it’s possible.
But Mweka Camp is only two hours further, located in the upper part of the rainforest zone, which brings with it a very welcome increase in oxygen and moisture in the air. You will be feeling tired and worn from the journey by the time you reach your camp for the night, but this is normal. Conquering Kilimanjaro is far from easy and you can take solace from the fact that you have completed a challenge that you’ll remember for a lifetime. Finally, you’ll be able to get some well earned rest and relaxation, and celebrate the completion of this important milestone of your journey.
The euphoria from yesterday’s achievement will linger today and give you a high that will last for some time to come. Conquering Mount Kilimanjaro is not easy and the challenge associated with climbing it is legendary. Today’s walk is a pleasant one and it will take you through the beautiful greenery of the rainforest as you steadily continue your downward descent. The atmosphere will resemble prehistoric times as you make your way through the 20 foot fern trees in the rainforest. You will venture through the moorlands and the montane rainforest, which bears similarities to the first stop on Kilimanjaro and you will once again greet the different bird species and monkeys that you encountered on your way up. At this point tiredness and bruised knees may drain your enthusiasm little, but you will still feel the pride in your accomplishments. The temperature will be a little warmer and more humid by this point, in contrast to the ice caps and the glaciers experienced over the last few days.
Soon even the jungle will gradually start to fade in favour of dirt tracks and the return of civilisation, which signals your arrival at Mweka Gate – the exit of Mount Kilimanjaro National Park. Once you have reached this point, your journey across Kilimanjaro will have concluded and you will be satisfied in the knowledge that you have reached the summit and finally conquered this tough but beautiful mountain.
Once you arrive at Mweka Gate and you have completed your walk, it will be time to bid farewell to your crew. It is customary to tip your guides, cook and porters for their assistance during your trip before you are transported back to your hotel. Please check the tipping procedure and tipping ranges recommended by your tour company before the start of your climb.
After your exciting conclusion at Mweka Gate, you surely can’t wait to get back to your hotel for a well-deserved shower. The scenic drive back to Moshi (or Arusha) takes you through coffee and banana plantations, and is serene as you reflect on your adventure.
Arriving at your hotel, you’ve finished the magical journey, and it’s time to sift through photos, brag to your friends, and reminisce fondly on those life-long memories that you’ve just made.
Kilimanjaro Wonders Hotel is one of the most modern boutique hotels in Moshi. Located 4km from the town of Moshi, 25 km from the Kilimanjaro national Park and 40km from Kilimanjaro International Airport, the hotel offers you a convenient and comfortable base to rest before and after your climb.
To conclude your Tour, you will be transferred to the airport for your journey home or to your next destination. Please make sure to advise your guide or Tour Operator locally the time of your departure flight.
If you have also booked a safari or other Tour with us, no worries—we won't let you go yet! Your next Tour starts and replaces this final step in your Kilimanjaro itinerary . . .
This location already exists!
This location already exists!
DRINKS & MEALS
TRANSFERS & PORTERAGE
FEES & OTHER
The following items are normally excluded from your Tour as per industry standards, unless specifically stated otherwise:
We aim to offer you the full range of climbing offers from low-budget no-frills to luxurious VIP tours. Being committed to responsible travel, however, means that we insist on and strictly vet all tours against minimum standards of quality and safety. Therefore, different from industry average, all our tours include:
When joining an open group to climb Kilimanjaro, please note that you will have to adjust your walking speed to that of others, which typically means the pace of the slowest person in your group. It is not uncommon for this to create some frustrations amongst group members. Faster climbers would prefer to go ahead and take less frequent breaks, while the slowest person may feel pressured to walk faster.
When booking a group trek, please expect that you will need to adjust to the pace and needs of the entire group. Furthermore, you will not be able to adjust your itinerary spontaneously (unless needed), such as shorten your climb by a day if you feel that you can go faster. While there will always be a sufficiently high guide to client ratio to assist with early descent if needed, groups will not split up to accommodate the preference of some climbers to walk faster than others.
If you prefer more flexibility during your climb to set your own pace and adjust your itinerary while climbing, please contact us for private climbing packages.
In your host country, tipping is commonly expected in the tourism industry by everyone who delivers a service to you. This includes guides, drivers, porters, personal cooks and waiters, hotel staff and other staff. While tipping is not mandatory, we strongly advocate paying recommended tips to ensure a fair total compensation for your service personnel who rely on tips as a substantial component of their income.
In guided Tours, especially if it involves several crew members, tipping can become a substantial additional cost for you. It is never included in Tour prices – no matter whether on Fair Voyage or elsewhere (except for few niche Operators, in which case it is explicitly stated). Please review the tipping recommendations for your Tour so that you understand your recommended total budget.
Of course, if you are not satisfied with the services of your crew, you may choose not to tip. However, please consider that individual crew members may not be in control of your overall service delivery or your initial expectations about their service standards. Lastly, we expect that in most cases your crew will meet or exceed your expectations. Therefore, please make sure to leave a sufficient buffer for recommended tips within your overall budget.
It is customary to tip your crew for their assistance and hard work during your climb. While tipping is not mandatory, we strongly advocate paying recommended tips to ensure a fair total compensation for your crew, especially your porters, who rely on gratuities as a substantial component of their income. Learn more about fair porter treatment.
The total recommended tip depends on the length of your climb, group size, amount of camping and safety equipment included in your climb, and the base wages paid by your Tour Operator. For specific tipping guidelines for this Tour by your local Operator, please see the Tour Operator Information section on this page. If missing or in doubt, please check with us.
In the absence of more specific guidelines by your Operator, we recommend that you budget an additional minimum cost for tipping of between $250-500 per climber. Click here to calculate tip depending on climb length and group size. Please also make sure to bring lots of smaller US dollar notes to make it easier to tip crew members individually.
While it is customary to tip your crew for their assistance and hard work during your Kilimanjaro climb, the way tips are being paid and distributed to each crew member varies from company to company:
Some guide companies hold the tipping ceremony on the mountain on your last evening or morning, others ask you to pay the tips after completing your climb at the park gate. Some companies ask you to tip each crew member individually, others have a list for you to record the tip intended for each crew member, while yet others will allocate your total tip for you.
If in doubt, it's best that you bring lots of smaller US dollar notes to make it easier to tip crew members individually. This will also ensure that your tips will reach the very people whom you intended to tip. If you only hand your tips to your guide and trust that he will allocate the money fairly amongst all crew members, chances are high that your porters will not receive their fair share.
That's why all ethical climb companies have transparent tipping procedures and will ask you to either record your tip on paper, announce it in front of each crew member, or hand it directly to each crew member. If you book your climb with Fair Voyage, no matter what tipping procedure your company follows, rest assured that your local Operator is being monitored independently by the Kilimanjaro Porters Assistance Project (KPAP) to ensure that tips are being allocated fairly, as intended by you.
However, it is important that you check the tipping procedure and tipping ranges recommended by your Tour company before the start of your climb and follow their guidelines in order to ensure a fair total compensation for your crew.
If you notice any irregularities or deviations in the way your guide asks you to tip, please report those to us, your local Tour Operator and through the KPAP Climber Survey.
Recommended tipping per crew member per day (USD):
For Kilimanjaro climbs, you can expect to have 1 Lead Guide and 1 Assistant Guide for every 4 climbers, 1 chef for the group, and an average of 4 porters per climber.
On that basis, the recommended tipping by per climber depending on the duration of your climb and your group size can be calculated as follows:
For example, for a 7-day trek with 3 climbers, the minimum tipping recommendation is ca. US$ 340 per climber.
Please note that this is calculated for standard climbs based on an average of 4 porters per climber. Climbs with more equipment (e.g. toilet tent) require more porters, and therefore will have a higher tipping recommendation.
To ensure fair and transparent tipping for each crew member, we'll have a tipping ceremony at our office in Moshi following your descent from the mountain. We provide envelopes and the names of all of the crew. Please divide your tips up into the envelopes and hand them directly to each crew member (porters, cook, assistant guide(s) and lead guide(s)). On group tours, we encourage our climbers to speak to each other during the trek and agree how to divide the tipping amongst each of you.
Please note that prices are indicative and may be subject to change. We are happy to confirm prices upon request.
|Heavy fleece jacket||$10|
|Summit pants (ski pants)||$20|
|Walking poles (pair) (various brands)||$10|
|Sleeping bag (Mountain Hardware Lamina™ Z Bonfire -30°F / -34°C)||$50|
Sleeping bags can be rented and paid for locally. The price is currently US$50 per sleeping bag per climb. Prices might be subject to change – please confirm with us if you'd like to be sure. Please take into consideration that the weight of rental equipment counts towards your bag weight limit, and kindly note the specifications below:
Brand: Mountain Hardwear
Weight: 5 lb 14.5 oz / 2680 g
Please note that the single traveller supplement is mandatory for single travellers joining a group tour. This is because your tent on the mountain is a very small and intimate space, and most travellers would not want to share a tent with a stranger.
The single traveller supplement covers your pre/post climb accommodation in a single room as well as a single tent on the mountain.
Here's a typical food menu. We can cater for vegetarian, vegan or other special dietary requirements. Please contact us for a menu according to your requirements.
Breakfast: Toast (with honey, jam and/or butter); French toast; pancakes; sausage; bacon; eggs (scrambled, fried, omelet); cooked vegetables; fruits (oranges, mangos, bananas), cereals; hot cereal; tea; coffee; cocoa; juice.
Lunch (if packed): Cold meat sandwiches; tuna or chicken salad sandwiches; grilled cheese sandwiches; fruits (oranges, mangos, bananas); eggs; French fries/chips; tea; coffee; cocoa; juice.
Lunch (if hot): resembles dinner menu.
Snack: Popcorn; biscuits; nuts; tea.
Dinner: Soups (carrot, cucumber, pumpkin); pasta; rice; vegetables (stewed, boiled, steamed, curried); beef, chicken (roasted, stewed, curried); potatoes (mashed, boiled, fried); corned beef + cabbage; rice; ugali (corn meal porridge); fruits (oranges, watermelons, apples, pineapples, mangos, bananas); tea; coffee; cocoa, juice.
We have selected this tour operator/itinerary for you on the basis of:
Please click on the above criteria for more information.
Most of the 15,000 porters who work on Mount Kilimanjaro are not treated fairly. They risk their lives to carry heavy loads for tourists yet often do not even get their due minimum salary of less than US $10 per day. They sometimes only get one meal per day and have inappropriate gear. In extreme cases, porters have been found dead, left behind by their guides when they had accidents or fallen sick. Although KPAP and its Partner companies have been able to achieve significant improvements for their porters and the industry overall, the situation is still far from satisfactory for the majority of porters on Kilimanjaro.
You might have seen cheaper offers elsewhere. Please beware: When adding up all the costs, it is not possible for a tour operator to operate profitably and legally when offering much cheaper prices than you'll find on Fair Voyage. Such operators are not duly licensed and operate illegally, and – most likely – they exploit the porters who carry your gear and supplies. We only promote duly licensed companies that are partners of the Kilimanjaro Porters Assistance Project and adhere to minimum fair porter treatment standards. This is the very reason for our existence – to promote responsible tourism and ethical climbs.
We believe that responsible companies who treat your porters fairly are also more likely to offer you as a client higher quality standards, and that porters who are treated fairly by their companies are also more likely to have your best interest in mind. That means first and foremost not your summit success, but your health and safety.
Amongst others, you rely on your porters for your water and food to be treated properly. In the worst case, you might have to rely on them for a safe descent. Will your porters be able to do a good job if they are hungry, cold and get paid significantly less than their colleagues camping right next to your group?
While there is no guarantee, we believe that booking your climb with a responsible tour operator who treats your porters fairly will be the safer choice for you.
Depending on your requirements, we will customize your itinerary, recommend the best value-for-money option and check local availabilities. You will usually hear back from us within 24 hours by email.
You will receive all payment details as part of our reservation confirmation. If you wish to then proceed and book this Tour, payment of the Deposit (usually 30%) or full Tour price (within 60 days of Tour start) will be required.
You can make the payment by bank transfer or credit card, and it will also be possible for you to pay the balance in parts over time. To keep your transfer fees to a minimum, we recommend you to use TransferWise.
For your security and peace of mind, all payments for bookings made to us are protected against default or non-delivery of services by the Swiss Travel Security (STS) traveller deposit insurance.
Changes can be made easily until you've booked and paid for the Tour. Thereafter, while we will do our best to meet your change requirements, please note that any changes will subject to our Change Policy and Cancellation and Refund Policy, and we will need to charge an administrative Change Fee of US$50 to help us process your change request. Therefore, we strongly recommend that you review your Tour Inclusions carefully and let us know if you require any changes before you make your booking.
Please carefully read our Terms & Conditions, as well as any additional terms & conditions of your Tour Operator which you will find hereafter or on request.
Fair Voyage is a travel agency registered in Switzerland. We are a member of the Swiss Travel Association STAR and insured by Swiss Travel Security STS (see our listing at https://star.ch). The company is registered under the full name Fair Voyage GmbH at c/o Impact Hub Zurich Association, Sihlquai 131, 8005 Zurich (see our business registration at https://zefix.ch). Fair Voyage is operating the website FairVoyage.com and related channels. Any references on this site or in this document in correspondence to "Fair Voyage", "FairVoyage.com", "us", "we", "our" or "ours" refer to Fair Voyage GmbH .
Fair Voyage does not organize its own tours or activities but represents tour operators, activity organizers and other service providers (Operators, each an Operator) to promote and facilitate the sale of the tours, activities or services (Tours, each a Tour) that they organize and operate. We operate this online platform at FairVoyage.com and related websites or applications to connect responsible Operators with travellers (our Services), in consideration for which we collect a fee only from Operators (not from travellers).
Any contracts for Tours are to be made directly between you and the Operator. Fair Voyage is not able to influence or control any Operator or Tour. The Operators, not Fair Voyage, are solely responsible for honouring any confirmed bookings and making available any Tours reserved through us.
In addition to our terms and conditions (Terms and Conditions), each Operator may have their own additional requirements or terms and conditions applicable to a Tour (Operator T&C), available in the booking section of the Tour or on reservation or booking request.
By using any information or services provided by Fair Voyage, including the FairVoyage.com or affiliated websites, you agree to be legally bound to the following Terms and Conditions, which shall take effect immediately. If you do not agree to be legally bound by all the following Terms & Conditions, please do not use our information or website or services. In all cases, the person making the booking shall be deemed to have accepted these Terms and Conditions on behalf of all the other person(s) included in their booking.
By reserving a Tour through Fair Voyage, you further accept the applicable Operator T&C of the Operator providing your Tour. If you are an Operator, you also agree to our Terms of Business.
All Tours are organized and operated by Operators. They may or may not be available at the time of your booking request. None of the Tours or other information on FairVoyage.com or our other promotional channels constitutes an offer binding to us. Any booking will always be subject to availability.
Reservation or Booking Request
If you wish to make a reservation or booking for a Tour, please follow the steps via the "Reserve Now" or "Book Now" button on our website or such other steps as we may provide to you via our chat bot, email, social media, or other channels. When you see the option to "Reserve", this means that you may submit a non-binding reservation request to confirm your Tour price and availability. To do so, no payment details are required (Reservation Request). When you see the option to "Book", this means that you may directly submit a binding booking request which will automatically lead to a confirmed booking, subject to the process outlined below. To do so, payment details are required (Booking Request).
Reservation or Booking Confirmation
Once we receive your Reservation Request or Booking Request for a Tour, the Operator will be requested to confirm availability normally within 48 hours (or as soon as possible thereafter in case of weekends or public holidays). You will receive a reservation or booking confirmation by email (Reservation Confirmation or Booking Confirmation) from us on behalf of the Operator (including the Operator's name and contact details), or the reservation or booking will be cancelled automatically if the Operator does not confirm availability within the defined time period. As we may use our automated email and messaging system to deliver your confirmation or other important communications related to your Booking Request, please add firstname.lastname@example.org to your address book to help us get these emails into your inbox.
The Tour price payment schedule as set out below (Payment Schedule) is the same for all Tours, independent whether initiated by you via a Reservation Request or a Booking Request. The process of when you submit your payment details and when your booking becomes binding for you differs between a Reservation Request and Booking Request as follows: (a) When you submit a Reservation Request and consequently receive a Reservation Confirmation, you will be required to make the payment as per the Payment Schedule usually within 72 hours (unless otherwise stated) if – and only if – you wish to proceed with the booking. We will then email you a Booking Confirmation. If we do not receive your payment within the stipulated timeline, your reservation will be cancelled automatically. (b) When you submit a Booking Request, you agree that we may pre-authorize a charge on your credit card, bank card, bank account or other payment account (each a Payment Account) provided by you up to the amount of the Tour price at the time of your Booking Request. You further agree that we may charge your Payment Account if the Operator confirms availability within 120 hours (5 days) of your Booking Request according to the Payment Schedule.
In the case of a Booking Request: If an Operator has already pre-confirmed the availability of a Tour, we may charge your Payment Account immediately during checkout at the time of your Booking Request. When we provide you the option to make a payment by bank transfer, we will normally only charge your credit card if we have not received the due amount (1) day prior to the above due dates. Any double charges due to delays in processing times, such as bank holidays, will be refunded.
Please note that Fair Voyage cannot control any fees that may be charged to you by your bank related to our collection or your transfer of payments, and we disclaim all liability in this regard.
Payment Confirmation and Confirmed Bookings
Upon receipt of each of the Deposit and remaining Tour price payment, or full Tour price payment, we email you a payment confirmation (Payment Confirmation). Your booking is not confirmed until we have emailed you the Booking Confirmation and applicable first Payment Confirmation. Your booking further remains subject to your compliance with other applicable terms and conditions.
Payments on Arrival
For certain add-on services or purchases related to your Tour, you may have the option to pay on arrival . This may include equipment rentals, accommodation upgrades, purchases of food and beverages, or any other Tour upgrades or purchases required or desirable by you to participate in your Tour (Add-On Services, each an Add-On Service). For any such payments, please note that it is your responsibility to ensure that you bring a locally acceptable means of payment to secure your Add-On Service(s). Especially in developing countries and remote regions, please note that cash machines or credit card machines may not always be available, and – even if available – may not work due to machine outages or poor network connectivity. Furthermore, local banks may charge significant fees for cash withdrawal or card payments. We therefore strongly advice that you bring sufficient cash in a locally acceptable currency for all your intended payments locally.
Liability for other individuals in your booking
If your booking includes other individuals, you assume all liability also for those individuals. It is your responsibility to ensure that they have read these Terms and Conditions.
Unless specifically stated otherwise, rates on this site are in US dollars, which is usually also the currency for your payment.
Please note that all dates and times indicated on FairVoyage.com refer to the timezone of the Tour location, unless specified otherwise.
If you would like to make changes to your confirmed booking, such as add additional services or items to your Tour, we and your local Tour Operator will do our best to meet your requirements, subject to availability and feasibility. Please inform us at least 14 days prior to your Tour start of any desired changes. An administrative fee of US$50 (Change Fee) will be charged to process each change. For Tour cancellations, please refer to our Cancellations and Refunds Policy. If you would like to cancel only individual services or items that were priced separately (such as transfers, equipment rentals, additional accommodation or accommodation upgrades), we regret that we cannot refund such amounts.
Your Tour itinerary was written to provide helpful information to you about your destination and activities, and to be representative of most Tours which follow the same itinerary of itinerary steps. Variations are possible at the discretion of your local guide and Tour Operator to deliver the best possible experience to you within the constraints of external, group-specific and your personal circumstances.
If you need to change your itinerary during your Tour (for example as might be required due to sickness, accident or personal emergencies), please note that you will need to pay your local Operator directly and immediately any additional costs incurred, such as for transfers, meals, or accommodation. No refunds can be made for those parts of your Tour that you will no longer be able to participate in.
When making your travel arrangements, please consider that flights or other transportation to your Tour start location might get delayed. Furthermore, it happens that luggage gets lost or displaced. Any such late arrivals may cause major problems for organized Tours. While your Operator will make best efforts to help in such situations, you will need to pay your local Operator directly & immediately any additional costs incurred, such as for transportation or hiring of equipment. When it is not possible to change your itinerary to accommodate late arrivals, you may not be able to participate in the Tour, and your Tour price will be forfeited. We therefore strongly recommend that you plan to arrive two to three days prior to the start of your Tour, and that you wear or carry in your hand luggage all essential items required for your Tour.
Unless stated differently for a Tour, the following terms and conditions apply to cancellations and/or refunds:
The Change Fee applies and will be deducted from any refunds.
Should an Operator cancel a Tour, you are usually entitled to a refund of your Tour price that you have already paid. A second option is to apply those funds to another Tour, all of which is subject to the Operator T&C. In the unlikely event that a Tour Operator cancels a confirmed booking and the cancellation information comes solely from them and not in addition from us, please contact us at email@example.com.
Please note that payment transaction fees such as credit card fees, bank fees and exchange rates may mean any amount refunded is different from the amount originally paid, particularly in instances where a currency exchange is involved. Fair Voyage has no control over any such fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.
It is essential that you and anyone included in your booking be covered by insurance before setting out on holiday. This insurance must cover personal accident, medical expenses, loss of effects, repatriation costs and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience. If you are undertaking a hazardous activity, your insurance must also cover this particular activity. Please ensure that the insurer is aware of the type of Tour to be undertaken.
It is also advisable that you take out a travel cancellation insurance as soon as we have confirmed your booking, to cover your non-refundable costs in case of cancellation or changes to your Tour. Please always read your insurance terms and conditions carefully, to ensure that your particular event will be covered.
Your Operator may require proof of travel insurance before allowing you to participate in their Tour that involve hazardous activities. It is your responsibility to provide the necessary proof of insurance.
On FairVoyage.com and our other channels, we aim to publish accurate, up-to-date information regarding Tours and Operators. This information is almost always supplied by the respective Operator. It is bound to change frequently and will not always be updated as quickly as we would like. We therefore cannot guarantee the accuracy of this information. You should make your own independent enquiries with the Operator and other third parties and use your own judgment to assess the accuracy of any information accessed through FairVoyage.com.
Fair Voyage accepts no responsibility for errors, inaccuracies or omissions of any information on our website(s). This also means that we accept no responsibility for any complaints as to any part of your Tour not being as described on FairVoyage.com. However, we will make every effort to correct quickly any errors brought to our attention.
The responsibility of Fair Voyage GmbH as well as its employees, agents and representatives is strictly limited. Fair Voyage does not organize its own Tours and as such assumes no liability for any act or omission on the part of the Operator or any other company or individual involved in carrying out the arrangements of the Tour. Fair Voyage is not responsible for the willful or negligent acts and/or omissions of these suppliers or their employees, agents, servants or representatives including, without limitation, their failure to deliver or their partial or inadequate delivery of services.
Fair Voyage does not warrant or represent that any Tour is suitable or fit for your purpose. You should not undertake any of these Tours unless you are medically able and properly trained.
You know that Tours presented herein involve travel to isolated regions; strenuous and potentially hazardous activities (including, but not limited to, any activities in high altitudes, climbing and mountaineering, bicycle riding, or scuba diving); potentially hazardous traffic and means of transportation (including, but not limited to, roads with higher risk of accidents due to irresponsible traffic participants, or small charter planes) and potential exposure to wildlife. Therefore, these Tours may involve a significant amount of personal risk, including by way of example, personal accident, injury, disease, death, loss or damage of property, inconvenience, and discomfort. There may be no or limited access to emergency medical treatment or timely evacuation.
Furthermore, you know that many Tours require special equipment to protect your health and safety. Operators may or may not rent such equipment, which may or may not be suitable. You certify that you are familiar with the specific types of equipment and their requirements to undertake the Tour, and will make your own arrangements to have the necessary suitable equipment available during your Tour.
By submitting a booking request through FairVoyage.com, you agree, warrant and covenant that:
Insofar as Fair Voyage is unable by law or by statute to exclude its liability, then you agree that our liability to you is limited to Fair Voyage providing the Tour (or a similar Tour) again to you.
Please note that it is your responsibility to also read the Operator T&C and all the requirements applicable to your Tour carefully before making your booking and any payments. Should you not be able to locate the Operator T&C on the Tour page or have received them by email, please contact us. If you are not able to participate in a Tour because you do not meet the requirements (including, but not limited to, lack of: travel documents or visa, medical suitability, adequate proof of insurance, certificates or licenses, willingness to sign a liability waiver form), we regret that we cannot refund the Deposit or other full or partial Tour price payment made to us.
Unless explicitly stated otherwise in the Operator T&C, or if no further Operator T&C are explicitly confirmed to apply to your Tour, please note that the following applies to all Tours and Operators:
Accommodation is subject to availability at your time of booking and for your entire group. If not available, Operators may change your accommodation different from the one included in your itinerary or Booking Confirmation.
All price quotations are based on the current rates of park fees, VAT and other government taxes. Should any of these be increased or a new tax introduced (which is outside of our control or the control of any Operator), we regret that such increases will be added on to your final Tour price even if the trip has already been paid for. The final Tour price may thus be higher than the price confirmed in your Booking Confirmation, and you will need to pay the difference in order to participate in your Tour. Therefore, we strongly advice that you confirm with your insurance provider that your travel insurance will cover and protect you against such an unfortunate event.
While your Operator will do their best to deliver a satisfactory Tour experience, ensure your personal safety as well as the safety of your belongings, as well as take necessary precautions in case of emergencies, unfortunate incidents are always a possibility and often beyond your Operator's control. Your Operator and their staff shall not be held liable to you for:
The Operator’s liability is governed by the respective laws of their country of incorporation, and all claims are subject to local jurisdiction in their country of incorporation.
When you register an account or request a booking, you must use your real name and contact details. The use of pseudonyms is not permitted on Fair Voyage. If you register a company or other legal entity, you warrant and assure us that you have proper authorization to act in the name of the company or legal entity, respectively.
Fair Voyage will not accept bookings from persons less than 18 years of age. By making a booking request, you warrant and assure Fair Voyage that you are at least 18 years of age.
By the start of your Tour, you may need to provide your Operator a photo ID to ensure that your identity matches the booking identity. Your identity details must match the information that you have provided during your booking on FairVoyage.com. The same applies to any other individuals included in your booking.
We aim to develop an accurate, helpful and reliable profile of the performance of each Operator and Guide overall and for each Tour offered. Therefore, after your Tour, we encourage you to truthfully rate and review your Operator, Guide, and Tour on FairVoyage.com.
Inaccurate or misleading ratings and reviews are strictly prohibited and may result in further legal action.
We aim to provide you with outstanding customer service and give you our best independent advice to help you book and prepare for your Tour. At the same time, we also aim to facilitate your direct communication with Operators by providing you with their direct contact details, such as through our direct messaging system which we plan to make available to you. Please feel free to ask Operators questions specific to them or a Tour via the direct messaging system. However, the direct messaging system shall not be used to conclude contracts, transmit payment information, effect booking changes or make cancellations, all of which shall be conducted only via the features or channels specifically provided. Fair Voyage accepts no responsibility for the contents and effect, or lack of effect, of any communications using the direct messaging system. We reserve the right to inspect messages and delete inappropriate content.
You agree to indemnify Fair Voyage if you cause us any loss or damage, be it through your breach of these Terms and Conditions or any other legal obligation by you, or through any content you have written, shared or published on FairVoyage.com.
There is no entitlement to use FairVoyage.com. We withhold the right to delete accounts or information provided by you, including, but not limited to, if we deem you to have violated these Terms and Conditions, and to cease providing services to you at any point in time.
If any provision of these Terms and Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.
These Terms and Conditions will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors and assigns.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. The parties submit to the exclusive jurisdiction of the courts of the canton of Zurich, Switzerland.
Fair Voyage reserves the right to update or alter these Terms and Conditions at any time. Any amendment will be included here with immediate effect. You agree to be legally bound by the most up-to-date version available here.
If you have questions in regards to these Terms and Conditions, please contact Fair Voyage at firstname.lastname@example.org.
Last updated: 17 November 2018
Once you've booked your Kilimanjaro climb, if not sooner, it is important that you take these steps:
Travel insurance is mandatory to participate in climbs booked via Fair Voyage (read more here). To protect your financial investment in case of cancellation due to illness or other unforeseen changes, it is best to take out your insurance (that should cover cancellations) as soon as you've booked your Tour. We recommend the travel insurance by World Nomads which has good coverage at affordable prices. You can easily apply for it online within few minutes (get it now).
To maximize your chances of finding a convenient & affordable flight, it's best to book your flight as soon as you've booked your climb. Kilimanjaro International Airport is conveniently located within 20-60 minutes drive of most hotels in Moshi and Arusha that are commonly used as a base to climb Kilimanjaro. It is best to arrive at least 2 nights before the start of your climb and to depart a day after you finish your climb. If constrained by time, it is also possible – but not recommendable – to arrive on the evening prior to the start of your climb, and to depart on the evening of your last climbing day.
Visas can be obtained upon arrival at Kilimanjaro International Airport and must be paid for in cash (US$100 for US citizens and US$50 for most other nationals). However, your passport must be valid for at least 6 months from the data your entry to Tanzania.
It is important that you are in good physical health. If you are at increased risk due to age, level of fitness, or health condition, you must get a medical check and confirm with your doctor that strenuous exercise in high altitude is permissible for your condition. Please also check all required & recommended vaccinations and medications for travelling to Tanzania. As some vaccinations may need to be administered over longer periods of time to become effective, it is best to consult your medical expert well in advance of travelling to Tanzania.
Please fill in the Traveller Details Form for each person in your booking and send it back to us and your local Tour Operator as soon as possible prior to the start of your Tour. This allows your local Operator to prepare your Tour (including your arrival and departure arrangements; as well as any dietary, medical or other requirements they should be a aware of), and to ensure that we have all your details for emergencies.
It is never too soon to start your training.
The best training you can do to prepare for your Kilimanjaro climb is hiking. Running, swimming and cycling are all very good exercise but what you will be doing on Kilimanjaro is hiking. You will need to condition your body to walk in ascension, over uneven terrain for long periods. If you live in an area with hiking trails and mountains, this is a great opportunity to practice. If you live in a city or somewhere flat, taking stairs instead of elevators and targeted muscle exercises are excellent practice.
Organizing your gear can be a very time-consuming process. It is best to review our recommended packing list and start thinking about how to organize any missing items as soon as you've booked your climb. Most gear can be rented locally, which is a cost-effective and environmentally friendlier alternative to buying new gear. Please check with us for a full list of items available locally.
It is important that you familiarize yourself with all risks involved with your tour and travels to Tanzania. The biggest risk for Kilimanjaro climbers is altitude sickness. Another risk when travelling to Tanzania is malaria. Please familiarize yourself thoroughly with all risks involved so that you can take adequate precautions.
Please carefully read our pre-climb briefing. Your local Tour Operator may also provide you with their own pre-climb briefing. Please carefully also read their documents. If in doubt about any information, please don't hesitate to contact us.
A great company to help find responsible tour operators Choosing a Kilimanjaro tour company is no easy task. Fair Voyage was my partner during the entire process. They helped me find a responsible company that fit within my budget. They also helped by providing lots of supplemental info like a packing list, visa info, etc. As a budget solo traveler, I was given 5 star service.
Great Kili Climb with Responsible Operator Alexandra helped me plan a successful tour and summit of Kilimanjaro. She was patient in walking me through all my options and always responsive despite our time zone difference and the last minute nature of my trip. If you want to make sure you are going with a KPAP operator, Fair Voyage makes it easy. I highly recommend their services.
Great experience with Fair Voyage! I came across Fair Voyage in my search for an ethical Kilimanjaro climb and they were able to connect me to a fantastic local tour company. They also provided all material necessary for a smooth climb and the experience was incredibly positive. Alex was extremely helpful as well! Definitely recommend you book through Fair Voyage!
Amazing Staff & Service! My friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage. When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through... read more our options (private tour/package options with Zanzibar etc.). Over the course of a few days, we exchanged several emails to narrow down dates/route and other details. I really appreciated their responsiveness and transparency. They were clear about the budget constraints, cost breakdowns and terms & conditions for cancellation policies. The payment experience via Fair Voyage was seamless - we were able to pay online with our US credit cards without any hassle. We also had the option to pay a portion upfront (30% deposit) and the rest later. Although we didn't end up booking Safari/Zanzibar with them, in retrospect I wish we had.Fair Voyage also connected us directly with the local tour operator company (in our case, Pristine Trails) who were equally responsive and very helpful in accommodating for our needs. Before the trip, we received a full detailed itinerary with a breakdown of what to expect each day and the recommended gear list and rental options. Our climb itself was great - thanks to the team of guides and porters who took care of us like family out there. Fair Voyage reached out to us after our climb to congratulate us! They really care about their work and ensuring their customers are happy. All in all, a great experience! You're in safe hands 🙂Asante Sana Fair Voyage! read less
I love Africa and I know that if I were to go there again for a trip, I would only consult Fair Voyage to ensure that my journey will be awesome, unforgettable and, above all, sustainable. I hope I’ll have another opportunity and that other destinations will be available as well. Keep up the great work!
I would highly recommend Fair Voyage, this is because I was with Alex in my home country and loved the attention she gave to details of the treatment of Mt kenya climb Crew and her concern for environmental conservation. Her platform makes it easy to choose between options which companies to contract when planning for holiday to Africa.
I had a wonderful experience and I very much enjoyed the service provided . . . The guides, porters, cooks, and the rest of the team were great and were instrumental in helping me reach the summit:)
The team was very professional. The daily briefings were informative and detailed. We had all the support we needed for a successful summit. The cook was amazing and catered to our vegetarian needs.
Better than expected . . . experienced team . . . friendly and knowledgeable . . . felt safe the whole way . . . great equipment . . .
Having met Alex on a bicycle trip across Africa, I was really inspired by her passion and commitment to provide a platform that allows others to arrange ethical and conscious travel. Fair Voyage is a top notch organisation with an amazing mission, and I look forward to arranging my next trip with them!
Very well organised, great local partnership [translated from German: “Sehr gut organisiert, sehr tolle lokale Partnerschaft”]
Everything was perfect. Great patient guide
The climb was fantastic, and I made it to the top! Everything you had organized worked out well, thanks so much again.
Very reassuring service. I did not get the first confirmation email, but Alex followed up with a personal email and was helpful during our communications. Very pleased.
(1) Tour Title & Photos: Choose a descriptive title and add photos. The photos will be displayed as slider on top of your Tour page and in summaries elsewhere.
(4) Pricing & Dates
If you have not yet created an Itinerary:
The summary will be used as SEO summary for online searches in Google and other search engines. To make sure Travellers find your Tour, it is best to use popular keywords.
When you click “Submit for Review”, you request Fair Voyage to review your Tour. Upon successful review, we will publish your Tour and notify you accordingly.
If your Tour has already been published, you can “Update” your Tour directly. Changes made will be published immediately.