Our services for tour operators | Fair Voyage

OUR TOP PICKS FOR YOU IN 2024 – LOVED BY FAIR VOYAGE TRAVELERS

Our Services For Tour Operators

We help our tour operator partners, who meet our sustainability criteria, create stunning travel itineraries for your clients by providing a free platform and system.

To support you also with creating your unique content, we have enhanced our service offering for you. Choose the best service for your needs:

FREE

Including PDF generator with your logo & contact details
  • Free system, including trip PDF generator with your logo & contact details
  • Free listing as local destination expert – be the first to get new inquiries
  • Free listing of trips on Fair Voyage platform (subject to our review and meeting quality criteria)
  • 5 free tour reviews & checks upon request to publish on Fair Voyage
  • Quarterly best practice exchange webinar on relevant topic with your peers
  • Introductory webinars how to use our system
  • Support by email (within reasonable use)
How To Get Access?

Basic

We create a beautiful trip page & PDF with your logo for you
$190per itinerary (for 10 itineraries in total)
  • We put your itinerary data onto our system for you (including pricing, FAQs, terms)
  • Basic English language spell-check and editing
  • Get a beautiful trip brochure PDF with your own logo & contact details
  • We add info about all accommodations
  • We add photos from your accommodations & of your destinations (subject to availability)
  • Free priority review to list on Fair Voyage (listing subject to meeting our quality criteria)

See more service details
See Discounts

Pro Writing

Get professionally written texts that inspire your clients
$390per itinerary (for 10 itineraries in total)
  • Get professionally written itinerary summary
  • Get professionally written activity-by-activity and/or day-by-day descriptions
  • Get travel guide with key information about your destinations (up to 10 content snippets / 1,000 words)
  • Free and easy re-use of content for custom quotes and new itineraries created in our system
  • Free unlimited use of content outside of Fair Voyage

See more service details
See Discounts

All Inclusive

Get a PRO itinerary PDF with your logo & guaranteed listing on Fair Voyage*
$490per itinerary (for 10 itineraries in total)
  • All BASIC services
  • All PRO WRITING services
  • Trip brochure PDF with your logo
  • Guaranteed listing on Fair Voyage*
  • Special feature in our latest trips
  • Use to get complete sample itinerary, open group itinerary with schedule or for custom quotes

See more service details
*Subject to listing criteria
See Discounts

Service Discounts For Multiple Itineraries

When we create multiple itineraries for you, we expect that we can reduce our administration costs. We also expect that there will be overlaps of accommodations, destinations and activities; i.e. additional itineraries will be easier to create compared to your first itineraries.

That’s why we are able to offer you a significant discount when you book our services for multiple itineraries. You can use our services to benefit from the discount any time over 12 months. For example, you may want to start with 3 sample itineraries and use the remainder for custom itineraries when you receive new inquiries.

If you still have paid for but unused itineraries towards the end of the service period, create more sample itineraries, or get a refund (minus the discount to help us cover our costs incurred). See refund details.

Basic

Get a beautiful trip page & PDF with your logo
$190per itinerary (for 10 itineraries in total)
    DISCOUNT PRICES
    for 3/5/10 itineraries
    per itinerary (total, saving)

  • 1: $290 p.i. ($290)
  • 3: $240 p.i. ($720*, $150 )
  • 5: $215 p.i. ($1,075*, $375 )
  • 10: $190 p.i. ($1,900*, $1,000)

  • *Trial 1 itinerary and get full credit towards the total amount

See more service details
Book Now

Pro Writing

Get professionally written texts that inspire your clients
$390per itinerary (for 10 itineraries in total)
    DISCOUNT PRICES
    for 3/5/10 itineraries
    per itinerary (total, saving)

  • 1: $590 p.i. ($590)
  • 3: $540 p.i. ($1,620*, $150 )
  • 5: $515 p.i. ($2,575*, $375 )
  • 10: $390 p.i. ($3,900*, $2,000)

  • *Trial 1 itinerary and get full credit towards the total amount

See more service details
Book Now

All Inclusive

Get a PRO itinerary PDF with your logo & guaranteed listing on Fair Voyage**
$490per itinerary (for 10 itineraries in total)
    DISCOUNT PRICES
    for 3/5/10 itineraries
    per itinerary (total, saving)

  • 1: $690 p.i. ($690)
  • 3: $640 p.i. ($1,920*, $150 )
  • 5: $615 p.i. ($3,075*, $375 )
  • 10: $490 p.i. ($4,900*, $2,000)

  • *Trial 1 itinerary and get full credit towards the total amount

See more service details
**Subject to listing criteria
Book Now

Service Details

We want to be fully transparent with you about our services that we commit to offer to you upon booking a paid service with us. Therefore, we have created a detailed Service Level Agreement (SLA) for you. 

The overview below summarizes answers to the most important questions you may have, as regards quality standards, delivery timelines and payment terms:

OUR SERVICES: Who are these services for?

These services are for our partners who have been given access to the Fair Voyage system.

Are you a tour operator committed to sustainability and would like to promote your tour offering via Fair Voyage?

Please review our sustainability criteria as well as our Terms & Conditions and Terms of Business. If you meet our criteria, we would love to work with you!

Start by creating an account here. You will then receive an email with login details and next steps to complete your partner application.

OUR SERVICES: What if I'm not satisfied with your services?

Our goal is to always provide excellent customer service to both our travelers and our partners. In the event of you not being satisfied with our level of service, we will send you a form to provide us feedback and soon after organise a call with our Business Development Manager to understand what went wrong. Once we have clarified your points and listened to your feedback, we will try our best to accommodate your needs.

OUR SERVICES: Do I need to sign a Service Level Agreement (SLA)?

If you already are a Fair Voyage approved partner, you will benefit from our Free package. However, if you would like to upgrade to any other service, please fill in the form below to purchase your selected package.

OUR SERVICES: Do you also have a service for custom quotes?

You can use our itinerary services for any type of tour—open groups, sample private itineraries or custom quotes. Custom quotes are considered as standalone itineraries. Whenever you purchase a package of x amount of itineraries and request us to create a custom quote, we will count it as one full itinerary.

PRICES AND PAYMENTS: Can I cancel the services and get a refund?

Before cancelling your services, we would like to understand why. If you are not satisfied with the level of service received, we will do our best to understand and to accomodate your needs. Before you purchase a package with more itineraries, we recommend you to start with a one itinerary package and then upgrade to more.

If you would still like to proceed with the cancellation (e.g. if you still have unused itineraries at the end of 12 months), we will calculate the actual cost incurred based on how many itineraries you have used (with a minimum of 1 itinerary to cover our administration costs; using the next lowest itinerary package price per itinerary) and refund you the amount paid less the actual cost. For example:

  • You bought a package for 3 itineraries but didn't use any: We refund the full amount less the cost of a 1-itinerary package.
  • You bought a package for 5 itineraries but only used 3: We refund the full amount less the cost of 3 itineraries calculated at 3-itinerary package price per itinerary.
  • You bought a package for 10 itineraries but only used 7: We refund the full amount less the cost of 7 itineraries calculated at 5-itinerary package price per itinerary.

PRICES AND PAYMENTS: Why should I pay the same for a quick custom quote as for completely new itineraries?

When quoting our package prices, we have already considered that there will be significant overlaps between itineraries, which means that each additional itinerary will be easier for us to create.

We have already passed on this cost benefit to you by making incremental itineraries cheaper for you.

Assuming you ask us to create completely different itineraries for every single trip in your bulk itinerary package (which we don't expect, but you may), we may make a loss while offering this service to you.

In other words, we have already considered the fact that some of the itineraries will be easier to create in our pricing.

PRICES AND PAYMENTS: When do I need to make the payment?

Once you have confirmed the package you would like to purchase by submitting the form below, we will send you a payment link. We will start working on your itineraries upon receipt of payment.

PRICES AND PAYMENTS: Why is the all-inclusive service so cheap compared to the sum of BASIC and PRO WRITING?

This is because our efforts are saved when we put together the itinerary for you while writing/rewriting it and sourcing the right pictures. When we make our/your itinerary special, we are also more confident that it will sell better, i.e. that we can recover our upfront costs through future bookings.

TIMING: How fast can you deliver these services?

Depending on your request, we will send you a timeline by when we are able to deliver our services. Usually to create an itinerary and write/re-write its content, we would need up to 10 business days.

TIMING: I need it urgently. Do you have an express option?

Depending on your request, we will do our best to accomodate your timeline, this will depend on the urgency of the matter and also on our resources available to allocate to it at that given time.

Please email us at partner@fairvoyage.com for an express quote.

TIMING: Is there a time limit by when I need to use my services?

You will need to use your service/s within a year of your purchase. Should your needs change and you wish to cancel your package, please see our cancellation and refund details.

ITINERARIES CONTENT: Will the content you create for me also be used by other operators?

The content you provide us and the itineraries and activities we create for you will be for your exclusive use only. Destination and accommodation content will be standardized and shared among the platform for the benefit of all users. However, you are not getting charged for those as we have not included the cost to create destination and accommodations content in our services pricing. Shared content is created at our cost, for your benefit.

ITINERARIES CONTENT: How long can each of the itineraries be?

We calculate our itineraries to be up to 14 days long, this to make sure travellers make the most out of their stay in your destination and also for you to showcase different parts of your country. Beyond the 14 days treshold, we will calculate a brand new itinerary for the extra days. For example, if an itinerary is 17 days long, that will be calculated as two itineraries. Also, we cannot use less days in one itinerary to compensate for more days in another itinerary. This is also valid for custom quotes.

ITINERARIES CONTENT: Where can I see a sample of the PDF that I'll get?

Coming soon.

ITINERARIES CONTENT: Why should I pay you for creating destination content, especially if you're then also using it to promote other companies?

You are not paying for destination content. We have priced the package to cover our costs for creating your exclusive content. However, both you and us would benefit from having more content about your destination when spending money dedicating resources to a special itinerary. That is why we are adding this to the PRO WRITING and ALL INCLUSIVE package, but we haven't added it to the prices of those packages.

ITINERARIES LISTING: Under what circumstances is my listing guaranteed?

You and your itineraries must always meet our sustainability criteria. In addition, our ability to create and list a trip for you depends on the quality and completeness of inputs provided by you. As our approved partner, we expect that you will meet these criteria.

With guaranteed listing, we refer to the work required to write content, curate photos and videos, and create a complete package that also meets our editorial and trip design guidelines.

When we create itineraries for you, we know that they will adhere to our standards. Hence, we are able to offer you a guaranteed listing, subject to our overall sustainability and quality criteria.

ITINERARIES LISTING: Does "guaranteed listing" imply that you are introducing a listing fee?

Fair Voyage is not planning on introducing a listing fee. Use of our platform continues to be free for our approved partners.

The service fee simply covers our cost for creating quality content for you, if you need and wish to use these services.

ITINERARIES LISTING: How does Fair Voyage rank local experts in listing?

At the moment, we are ranking our partners by the number of tours approved for listing on Fair Voyage (including custom quotes). I.e. the more trips a company has prepared for our travellers, the higher the ranking.

In future, we expect to change the ranking to something more meaningful to travellers and for sustainability, taking into consideration post-trip reviews as well as objectively verifiable sustainability standards.

So please expect that the rankings will continue to change as we're further developing our system.

ITINERARIES REVIEW: Why is there a limit on the free reviews to list trips on Fair Voyage?

At Fair Voyage, we want to emphasise quality over quantity. In your interest, we want to help you focus your time and resources on fewer trips that are most likely to sell. Also, from our point of view, we would like to focus our time on reviewing trips that our clients will like.

Overall, we expect that few high quality extraordinary trips are much more likely to sell than lots of choice. Less is more!

Whilst limiting our free reviews, we also have great news for you: You will no longer need our review to generate PDFs or send custom quotes to your clients!

ITINERARIES REVIEW: How can I increase my review limit to list more trips on Fair Voyage?

You are eligible for one additional free review per US$10,000 in new business volume booked through us. If you would like to anyway increase your review limit, please request a quote by email to partner@fairvoyage.com.

More questions or needs?

We aim to create the best possible win-win solution and services for tour operators committed to sustainability. If you have more questions or suggestions for different services that would be useful to you, we would love to hear from you! Please email: partner@fairvoyage.com

Book Our Services

Please let us know the service level you’d like to book using the form below.

We will then align our resources to ensure capacity and send you a payment link within 7 days.

Upon receipt of payment, we’ll get start creating your itineraries as soon as you send us the inputs we need. Looking forward to your instructions!