What Our Customers Have To Say
Easy, secure, and responsive We used Fair Voyage to book our Kilimanjaro Hike and 2 Day Safari. If you are like me, you probably... read moreWe used Fair Voyage to book our Kilimanjaro Hike and 2 Day Safari. If you are like me, you probably googled and contacted 20+ companies trying to find the right fit. My initial contact with Fair Voyage was with Alex. The responsiveness and level of detail stood out immediately. We started the booking process 20 months prior to the trip and when I said we would make our decision in 6 months, I wasn't pestered with continuous emails. 6 months came and went, and I received a follow up email on if I was still interested with moving forward.
I was passed on from Alex to Valentina, who was equally helpful and responsive. I was impressed with the professionalism and level of concern as we navigated in the COVID-19 crisis. In the end we decided to follow through with our trip and were 100% happy with the local operators Fair Voyage paired us with.
Fair Voyage uses a built in website platform to collect payment and traveler details. Compared to some other companies I saw, this platform felt very safe and secure, along with being easy to use. I had no worries about entering my payment information and was comfortable through the whole process. It also allowed us to communicate directly with our local operator, while Fair Voyage is able to monitor and assure we are being taken care of!
If you are looking to book a wonderful vacation with people who care and focus on sustainable tourism and ethical treatment for operators; you will not find a better company than Fair Voyage!
Thank you so much Alex and Valentia, for everything!! read lesssirref17Great Company! Fair Voyage was great to work with when planning our Amboseli safari and Kilimanjaro Climb. Valentina was so helpful providing... read moreFair Voyage was great to work with when planning our Amboseli safari and Kilimanjaro Climb. Valentina was so helpful providing recommendations as we customized our itinerary. She helped us find a local operator that could guide us the whole time across both Kenya and Tanzania. The guides were friendly and took great care of us. The food on the mountain was delicious, to our surprise. And we love the company's focus on sustainable tourism and enduring porters are treated ethically read less
MattB559Amazing planning, communication, and comfort from start to finish We worked with Alex at Fair Voyage to plan our trip to Tanzania and had an amazing time. She was... read moreWe worked with Alex at Fair Voyage to plan our trip to Tanzania and had an amazing time. She was always quick to respond, flexible when it came to making adjustments to the trip or schedule, and helpful in getting us the best deals while still ensuring an ethical and safe adventure.
Fair Voyage coordinated all of our accommodations and, while we were working on a budget, we were always amazed at how great each place we stayed at was. We did a seven-day Kilimanjaro trek (Rongai Route, which I highly recommend) and a five-day safari afterward. Both adventures were successful and everything we hoped for.
I was skeptical of making payments to an international company for a trip in Africa, but the payment portal provided by Fair Voyage was reputable and easy-to-understand. It also allowed us to pay for portions of the trip at different times.
Fair Voyage’s approach at making sure the porters and guides you work with are treated in an ethical and responsible manner made us rest easy knowing that we picked the right company. I would highly recommend working with Fair Voyage (and particularly Alex) for your trip to Tanzania! read lessdrewp426It was amazing! We were very happy with our tour to the peak of Kilimanjaro. All four of us made... read moreIt was amazing! We were very happy with our tour to the peak of Kilimanjaro. All four of us made it to the top and that is because of our guides. Joshua and Babu were encouraging and helpful the entire trip. They helped us believe we would make it to Uhuru Peak – and we did! read less
Rebecca PSmall Group Traveller, USKnowledgeable, friendly and responsive. Helped us pick our trip. My contact at fair voyage was responsive, talked on the phone with me and helped me choose my route and... read moreMy contact at fair voyage was responsive, talked on the phone with me and helped me choose my route and trip options. read less
Nathan SSmall Group Traveller, USThe excellent service provided by our guide Joshua made an incredibly challenging journey very successful. There is no way our... read moreThe excellent service provided by our guide Joshua made an incredibly challenging journey very successful. There is no way our group would have made it to the summit without the expertise, knowledge, and professionalism of the entire crew of guides, cooks and porters. They made sure we were happy, healthy, and never hungry. I would highly recommend this crew and company for other people looking to check this amazing bucket list item off your list. It's a once-in-a-lifetime experience that I promise you will never forget. read less
Drew PSmall Group Traveller, USExperience + genuine care = perfect! From the start -- perusing the website -- to the post-climb check-ins, everything with Fair Voyage was perfect! ...and... read moreFrom the start -- perusing the website -- to the post-climb check-ins, everything with Fair Voyage was perfect! ...and that's just from my perspective as a hiker. Knowing that care is also extended to the porters and the environment is also crucial for me. I can't wait to book another trip with Fair Voyage! read less
paiged22Couple Traveller, USIt’s a good way to connect with local operators and ensure you are safe and that the staff on your... read moreIt’s a good way to connect with local operators and ensure you are safe and that the staff on your tour are treated well. Extremely knowledgeable, well organized and well prepared. Health and safety was always the top priority in conversations. read less
Sarah H.Couple Traveller, USTanzania Kili hike and safari Just returned from 2 weeks in Tanzania---8 day Lemosho route for the Kili climb and four day photo sarafi in... read moreJust returned from 2 weeks in Tanzania---8 day Lemosho route for the Kili climb and four day photo sarafi in Tarangire, Serengeti, and Ngorongoro. The entire trip was exceptional! From the professionalism of Fair Voyage to the people (fellow hikers, guides, porters), food, accommodations, etc. I could not be more pleased with our experience! Thank you Fair Voyage!! read less
lstacieSmall Group Traveller, USWhen we looked at the KPAP list many of the local companies had great reviews but very little information about... read moreWhen we looked at the KPAP list many of the local companies had great reviews but very little information about routes, prices, etc on their websites so it was hard to compare. Many Western operators had lots of info on their websites but much higher prices for basically the same trip. Fair Voyage seemed to give us the best of both worlds. read less
Emma S.Family Traveller, USI could not thank you enough for the organization of this wonderful trip. My guides did an amazing job that... read moreI could not thank you enough for the organization of this wonderful trip. My guides did an amazing job that made us feel safe all through the climbs. We did enjoyed our time on both Meru and Kilimanjaro. We are very happy to have summited both mountains but it is the whole experience with the guides and the porters that made it so special. We hope that by booking with a fair operator that we were able to make a difference for them.
Because Fair Voyage is an independent agency that do business only with local operators who subscribe to the fair treatment of carriers and whose quality standards are high, you know that booking through Fair Voyage will allow you to have a safe trip. You also have the certainty that you will get the lowest possible price since Fair Voyage represents a large number of potential travelers for local agencies.
In addition, because they are not affiliated with a specific operator, Fair Voyage is able to offer a more personalized approach and give unbiased advice when choosing a route.
In case of problems with the local operator, it is reassuring to know that Fair Voyage will be there to represent our best interest. Finally being able to send our funds to Switzerland rather than Africa to pay for our trip also represents additional security. read lessCarole DCouple Traveller, CanadaAmazing Trip to Tanzania, would definetly book again! I went on a 5-day safari to northern Tanzania in Febuary and it was a wonderful experience. Our guide and... read moreI went on a 5-day safari to northern Tanzania in Febuary and it was a wonderful experience. Our guide and driver was very nice and was happy to answer all our questions about the animals. The accomodations are unique and comfortable, the staff was always helpful, very tasty food. read less
freestephSolo Traveller, SwitzerlandAmazing Staff & Service My friend and I had been planning to climb Kili for a few years and we finally did it in... read moreMy friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage. When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through our options (private tour/package options with Zanzibar etc.). Over the course of a few days, we exchanged several emails to narrow down dates/route and other details. I really appreciated their responsiveness and transparency. They were clear about the budget constraints, cost breakdowns and terms & conditions for cancellation policies. The payment experience via Fair Voyage was seamless - we were able to pay online with our US credit cards without any hassle. We also had the option to pay a portion upfront (30% deposit) and the rest later. Although we didn't end up booking Safari/Zanzibar with them, in retrospect I wish we had. Fair Voyage also connected us directly with the local tour operator company who were equally responsive and very helpful in accommodating for our needs. Before the trip, we received a full detailed itinerary with a breakdown of... My friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage.
When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through our options (private tour/package options with Zanzibar etc.). Over the course of a few days, we exchanged several emails to narrow down dates/route and other details. I really appreciated their responsiveness and transparency. They were clear about the budget constraints, cost breakdowns and terms & conditions for cancellation policies. The payment experience via Fair Voyage was seamless - we were able to pay online with our US credit cards without any hassle. We also had the option to pay a portion upfront (30% deposit) and the rest later. Although we didn't end up booking Safari/Zanzibar with them, in retrospect I wish we had.
Fair Voyage also connected us directly with the local tour operator company who were equally responsive and very helpful in accommodating for our needs. Before the trip, we received a full detailed itinerary with a breakdown of what to expect each day and the recommended gear list and rental options. Our climb itself was great - thanks to the team of guides and porters who took care of us like family out there.
Fair Voyage reached out to us after our climb to congratulate us! They really care about their work and ensuring their customers are happy. All in all, a great experience! You're in safe hands :)
Asante Sana Fair Voyage! More read lessShimul SSmall Group Traveller, USSuch a wonderful experience! Such a perfect experience. Would highly recommend to anyone wanting to hike Kilimanjaro! I liked everything! The guides, the rest... read moreSuch a perfect experience. Would highly recommend to anyone wanting to hike Kilimanjaro! I liked everything! The guides, the rest of the crew, the food was amazing and the rest of my hiking group was wonderful! read less
Maggie GSolo Traveller, USProfessional, Kind, and Seamless Coordination Fair Voyage coordinated our Kilimanjaro trek and safari, and we had an outstanding experience with them from start to finish.... read moreFair Voyage coordinated our Kilimanjaro trek and safari, and we had an outstanding experience with them from start to finish. At the proposal stage, they quickly provided us with a proposed itinerary for a safari and Kilimanjaro trek that not only included a list of dates and activities, but also included the names of the safari lodges, little pictures of what we would see, and descriptions of what we would be doing each day, so that we could really imagine how the trip would be. We were considering a few different options for dates, and the order of our safari and trek, and FV helped us to play around with some of the dates to find the best itinerary to work with our schedule. Once we confirmed our schedule, FV connected us with the local operator and made sure that we received all of the information we needed. Alexandra at FV was very responsive and friendly, and answered all of the random questions that popped up. FV also made the payment process very simple, easy, and stress-free. It is difficult to plan a safari/Kilimanjaro trip, as it seems like there are infinite options and possibilities in terms of local operators. It was really wonderful to be able to rely on FV to help us find the best guides and accommodations, and to know that we were supporting businesses with a commitment to environmental sustainability and ethical treatment of employees. We would highly recommend them to anyone! read less
Sarah MCouple Traveller, SwitzerlandI know the founder personally and she brings so much dedication, commitment and professionalism that it is clear to me... read moreI know the founder personally and she brings so much dedication, commitment and professionalism that it is clear to me that I would book a trip to Kilimanjaro only with Fair Voyage. Keep it up! read less
Johanna HerbstA great company to help find responsible tour operators Choosing a Kilimanjaro tour company is no easy task. Fair Voyage was my partner during the entire process. They helped... read moreChoosing a Kilimanjaro tour company is no easy task. Fair Voyage was my partner during the entire process. They helped me find a responsible company that fit within my budget. They also helped by providing lots of supplemental info like a packing list, visa info, etc. As a budget solo traveler, I was given 5 star service. read less
Ed ASolo Traveller, USGreat Kili Climb with Responsible Operator Alexandra helped me plan a successful tour and summit of Kilimanjaro. She was patient in walking me through all my... read moreAlexandra helped me plan a successful tour and summit of Kilimanjaro. She was patient in walking me through all my options and always responsive despite our time zone difference and the last minute nature of my trip. If you want to make sure you are going with a KPAP operator, Fair Voyage makes it easy. I highly recommend their services. read less
DavegetsitdoneSolo Traveller, USGreat experience with Fair Voyage! I came across Fair Voyage in my search for an ethical Kilimanjaro climb and they were able to connect me... read moreI came across Fair Voyage in my search for an ethical Kilimanjaro climb and they were able to connect me to a fantastic local tour company. They also provided all material necessary for a smooth climb and the experience was incredibly positive. Alex was extremely helpful as well! Definitely recommend you book through Fair Voyage! read less
GrandTour41009690679Solo Traveller, USHighly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted... read moreHighly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted to responsible travelling. read less
Justyna KarolinaHighly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted... read moreHighly recommended for finding and booking sustainable trips with local tour operators, expert on Kilimanjaro climbs! Professional, reliable and devoted to responsible travelling. read less
Justyna TarwidAmazing Staff & Service! My friend and I had been planning to climb Kili for a few years and we finally did it in... read moreMy friend and I had been planning to climb Kili for a few years and we finally did it in October 2018 with Fair Voyage.
When we first started our research for a tour operator, it quickly became a daunting experience - there were a lot of options out there! One thing we learned was that we should only go with operators that follow fair porter practices. This search for an ethical climb is what led us to Fair Voyage. We reached out to Fair Voyage staff and they immediately responded to us (thank you Alex!) and walked us through our options (private tour/package options with Zanzibar etc.). Over the course of a few days, we exchanged several emails to narrow down dates/route and other details. I really appreciated their responsiveness and transparency. They were clear about the budget constraints, cost breakdowns and terms & conditions for cancellation policies. The payment experience via Fair Voyage was seamless - we were able to pay online with our US credit cards without any hassle. We also had the option to pay a portion upfront (30% deposit) and the rest later. Although we didn't end up booking Safari/Zanzibar with them, in retrospect I wish we had.
Fair Voyage also connected us directly with the local tour operator company (in our case, Pristine Trails) who were equally responsive and very helpful in accommodating for our needs. Before the trip, we received a full detailed itinerary with a breakdown of what to expect each day and the recommended gear list and rental options. Our climb itself was great - thanks to the team of guides and porters who took care of us like family out there.
Fair Voyage reached out to us after our climb to congratulate us! They really care about their work and ensuring their customers are happy. All in all, a great experience! You're in safe hands :)
Asante Sana Fair Voyage! read lessShimul SSmall Group Traveller, USTourism is a great way to learn, stay open minded and support local economies. It needs to be done responsibly... read moreTourism is a great way to learn, stay open minded and support local economies. It needs to be done responsibly and that's what Fair Voyage does. read less
Chiara RinaldiI love Africa and I know that if I were to go there again for a trip, I would only... read moreI love Africa and I know that if I were to go there again for a trip, I would only consult Fair Voyage to ensure that my journey will be awesome, unforgettable and, above all, sustainable. I hope I’ll have another opportunity and that other destinations will be available as well. Keep up the great work! read less
Maria Cristina NiedduThe best travel agency for Africa I came across offering memorable and unique tours. Guides are local and you can... read moreThe best travel agency for Africa I came across offering memorable and unique tours. Guides are local and you can also book a tailor made trips combining Kilimanjaro with safari. 5-Star service with short response times and and insider knowledge and competitive prices! read less
Katharina van DaeleI would highly recommend Fair Voyage, this is because I was with Alex in my home country and loved the... read moreI would highly recommend Fair Voyage, this is because I was with Alex in my home country and loved the attention she gave to details of the treatment of Mt kenya climb Crew and her concern for environmental conservation. Her platform makes it easy to choose between options which companies to contract when planning for holiday to Africa. read less
Kamata NgigiI had a wonderful experience and I very much enjoyed the service provided . . . The guides, porters, cooks,... read moreI had a wonderful experience and I very much enjoyed the service provided . . . The guides, porters, cooks, and the rest of the team were great and were instrumental in helping me reach the summit:) read less
S.S.Solo Traveller, CanadaThe team was very professional. The daily briefings were informative and detailed. We had all the support we needed for... read moreThe team was very professional. The daily briefings were informative and detailed. We had all the support we needed for a successful summit. The cook was amazing and catered to our vegetarian needs. read less
L. ZhangCouple Traveller, USBetter than expected . . . experienced team . . . friendly and knowledgeable . . . felt safe the... read moreBetter than expected . . . experienced team . . . friendly and knowledgeable . . . felt safe the whole way . . . great equipment . . . read less
Nick C.Solo Traveller, USHaving met Alex on a bicycle trip across Africa, I was really inspired by her passion and commitment to provide... read moreHaving met Alex on a bicycle trip across Africa, I was really inspired by her passion and commitment to provide a platform that allows others to arrange ethical and conscious travel. Fair Voyage is a top notch organisation with an amazing mission, and I look forward to arranging my next trip with them! read less
Elizabeth Ashley DurhamUK