What happens to my booked trip if I can no longer travel due to COVID-19? | Fair Voyage

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What happens to my booked trip if I can no longer travel due to COVID-19?

For bookings made until April 2020: If you can no longer travel due to legally imposed quarantines or travel restrictions resulting from COVID-19, we will do our upmost to help you receive your money back or postpone your trip free of charge (subject to availability, cost increases and agreement by your local travel service providers). Depending on the nature of your trip, non-refundable amounts are being used to secure local park permits, accommodations and other non-refundable costs incurred locally to make local reservations and travel arrangements for your trip. If we cannot recover such payments once made by us to your Tour Operator, or indirectly once made by your Tour Operator to make your local travel arrangements, we regret that we will not be able to refund your non-refundable payments made to us. The Change Fee and transaction costs apply.